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Vandergriff Acura
Arlington, TX
943 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 943 reviews
June 18, 2016
Noted for customer satisfaction. I purchase my 2010 Acura TL from Vandergriff Acura and selected them to provide all of my vehicle maintenance. During my most recent visit, like I purchase my 2010 Acura TL from Vandergriff Acura and selected them to provide all of my vehicle maintenance. During my most recent visit, like all prior visits I received excellent service and customer attention from my Service Advisor ( Veron Shorter). Most notable however was the customer courtesy and professionalism exhibited by the gentleman, (I failed to get his name), in the parts department. He deserves special recognition. Not only did his expert advice help me make the right decision on the item I purchased, he also saved me money on the choice made. His actions indicated that he sincerely wanted to satisfy the desires and needs of the customer. He, along with my service advisor, made me proud to have selected Vandergriff as my Acura Dealer of choice. More
by KappaAcura
Employees Worked With
Veron Shorter, Veron Shorter
June 17, 2016
Many purchases - Great Experience I just purchased my 8th Acura from this dealership! Everyone is great, my salesperson Tyler, the sales managers, Wes and Robert, Cody and Kyna in the I just purchased my 8th Acura from this dealership! Everyone is great, my salesperson Tyler, the sales managers, Wes and Robert, Cody and Kyna in the Business office. Maybe most important, Desmond in the service drive. I cant say enough about how easy it is to do business here. Go in with realistic expectations and you will leave with a great experience and a great car! The product is excellent, Acura products resale value is so high that my luxury car lease payments are lower than other non-luxury brands. Kudos to John and his team!!! More
by BA Arl
Employees Worked With
Tyler, Wes, Robert, Cody, Robert Fugate, Wesley Kammer
April 10, 2016
Excellance personified I have been purchasing and servicing my cars here for almost 10 years. Every year they have surpassed my expectations, and demonstrated by their actio I have been purchasing and servicing my cars here for almost 10 years. Every year they have surpassed my expectations, and demonstrated by their actions that my best interest were always most important. Well Done Gentleman. More
by Author
Employees Worked With
Veron Shorter, Veron Shorter
April 03, 2016
Tremendous! My service advisor, John Moreno is a great representative of Vandergriff Acura at this location and a joy to work with. I recommend this location as My service advisor, John Moreno is a great representative of Vandergriff Acura at this location and a joy to work with. I recommend this location as I've visited before and all was good but John was just more personal with my concern. From him to total check out, each one was just wonderful. Mary Norris More
by Mary65
Employees Worked With
John Moreno-Service
April 01, 2016
Scheduled maintenance Excellent! I am always treated with respect, as was with every customer that I observed. Friendly service advisor! And. .my car was ready when he said Excellent! I am always treated with respect, as was with every customer that I observed. Friendly service advisor! And. .my car was ready when he said it would be. Love my car! In sorry I don't remember his name! More
by Yvonne Welch
Employees Worked With
I don't remember names.
March 26, 2016
Definitely have buyers regret I fully regret purchasing a vehicle from Vandergriff Acura. Once theyou "earn" your business they don't keep any of their promises. The service depart I fully regret purchasing a vehicle from Vandergriff Acura. Once theyou "earn" your business they don't keep any of their promises. The service department is a nightmare. Went to get service today. No one bothered to mention my car was on the recall list. When I returned on my own a few hours later the sales reps were very unprofessional and not helpful in the least bit. I wish I had purchased elsewhere. More
by cgivens5
Employees Worked With
Don't remember we spoke to so many people
February 16, 2016
Purchased a New RDX Accura I was very happy to buy the car here very good price good service gracious and friendly thought this place to introduce friend thank you Vandergri I was very happy to buy the car here very good price good service gracious and friendly thought this place to introduce friend thank you Vandergriff Accura More
by my car 2016 rdx
Employees Worked With
Tom Phan
January 29, 2016
My First Car Edna Lopez was my saleslady and I am very pleased with the service! Extremely corteous and professional and made my process as smooth as possible. Jer Edna Lopez was my saleslady and I am very pleased with the service! Extremely corteous and professional and made my process as smooth as possible. Jerry Moore was in finance and explained me all the details and I understood everything. I will recommend Vandergriff Acura to all of my friends who are in the market for a new car. Beautiful facilities and people. More
by JC
Employees Worked With
Jerry Moore, Edna Lopez
January 19, 2016
Vehicle service The staff at the service center always explains what and why they are suggesting the servi The staff at the service center always explains what and why they are suggesting the service to our vehicle and gives us the cost. When service completed, they always go over what service has been done and makes sure we are satisfied. More
by lady2016
Employees Worked With
Veron Shorter, Veron Shorter
January 15, 2016
Vandergriff Acura best that I have visited Such courteous, respectful and servicible people at Vandergriff Acura. Amazing experience from A to Z!! Very clean and organized, along with Keurig K- Such courteous, respectful and servicible people at Vandergriff Acura. Amazing experience from A to Z!! Very clean and organized, along with Keurig K-cups (flavored) and snacks while you wait. The best atmosphere I have been in thus far. More
by Haste
Employees Worked With
Natalie, James Grogan
