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Vandergriff Toyota

Arlington, TX

3.5
1,280 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,280 reviews

May 20, 2015

Great Experience and Service! Great service from John Gollie! Got the vehicle I wanted with no problems. Gentleman in financing was also great to work with and very pleasant. More

by dz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
May 22, 2015 -

Vandergriff Toyota responded

Hello DZ, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Enjoy your new vehicle! Sincerely, David Strawn - General Sales Manager (877) 880-5657.

May 20, 2015

walked out with 2 new 2015 corollas John was very knowledgeable and would recommend him and greg will be a great teammate for vandergiff toyota when its time to up grade my wife and i wi More

by corolla family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
May 22, 2015 -

Vandergriff Toyota responded

Hello Corolla Family, Thank you for your very kind review. We are delighted to hear that your experience with us, from start to finish, was so positive! We look forward to seeing you when your wife is ready to upgrade! Sincerely, David Strawn - General Sales Manager (877) 880-5657.

May 19, 2015

great service This was my first visit to Vandergriff Toyota; I had used another (closer) service center for years, but became disenchanted with the changes I saw th More

by DL Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
May 22, 2015 -

Vandergriff Toyota responded

Hello DL, we are so pleased to hear that Radonna was able to win you over as a customer. We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 18, 2015

Treat You Like Family Just knowing Nancy Goodwin is employed with your organization comforts me. My family enjoys the relationship we have established with Nancy. I am gl More

by Pansy1234
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Pansy, We are glad to hear that Nancy provided you with great service. We think that she is really great as well! James Higdon - Service Manager (877) 841-3693

May 18, 2015

Not quite satisfactory I recently purchased a used vehicle from Vandergriff toyota in arlington tx and was pleased with their staff and professionalism. However the vehicle More

by carbuyer33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juanita
May 29, 2015 -

Vandergriff Toyota responded

Hello Carbuyer, I am sorry to hear that your buying experience ended so poorly. At Vandergriff Toyota, We always go out of our way to make sure every customer has the best experience possible, and I am sorry to hear we did not succeed in this case. If you have any questions, or further comments, please feel free to contact me. Thank you, David Strawn - General Sales Manager (877) 880-5657.

May 18, 2015

Awesome customer service We had the best customer service. John was patient and very informative. I would defiantly go back and buy my next car from him. This was our 4th car More

by josette1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gollie
May 22, 2015 -

Vandergriff Toyota responded

Hello Josette, Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that we were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed! David Strawn - General Sales Manager (877) 880-5657.

May 16, 2015

People you can trust Raddona is the customer service that Takeshi care of us. She is awesome! Always with a smile, professionalism and honesty when we need to repare our T More

by Anabel & Pedro Iznaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
May 22, 2015 -

Vandergriff Toyota responded

Hello Anabel & Pedro, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Raddona. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 15, 2015

quick service and very professional Brought my mother's Toyota for a quick oil/filter change and found it to be very easy to drive up, dropped the car and waited less than 30 min. Everyt More

by toto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radonna Gritten
May 22, 2015 -

Vandergriff Toyota responded

Hello Toto, We appreciate you taking the time to leave us this feedback. Our goal is always to provide friendly, fast, and knowledgeable service at competitive prices! We look forward to seeing you when your mother's vehicle is ready for its next service. James Higdon - Service Manager (877) 841-3693

May 15, 2015

Great Service with a Smile Nancy Goodwin is the BEST !!!! Nancy excels at customer service. The outside latch that opens the tailgate of my Sequoia had broken. I had an emergenc More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Walter, Thank you for your time and feedback. We are pleased to hear that Nancy was able to resolve the issues you were having, quickly and conveniently. Please contact us again should you have any further issues. Sincerely, James Higdon - Service Manager (877) 841-3693

May 14, 2015

Prius repair The staff at Vandergriff Toyota went above and beyond to help get our Prius fixed. Nancy was great to work with. She kept me updated regarding the s More

by Wesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Wesley, I am please to hear that Nancy went above and beyond to get your Prius back on the road in a timely manner. Please let us know if you have any questions. James Higdon - Service Manager (877) 841-3693

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