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Vandergriff Toyota

Arlington, TX

3.5
1,280 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,280 reviews

May 12, 2015

HELLYEAH !!!!! Had a minor issue with a radiator on my new 2015 Tacoma and Nancy Goodwin got it taken care of QUICK !!! Im on my 3rd truck with Nancy as my advisor a More

by GETCHA PULL !!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Getcha, We appreciate your enthusiasm in regards to Nancy's quick and reliable service. Thank you for your loyalty! Sincerely, James Higdon - Service Manager (877) 841-3693

May 10, 2015

Service that is professional in every way. I take my wife's Prius V to Nancy Goodwin each time it needs service. What I appreciate most about Nancy is that she takes care of what is needed to k More

by tmoore1291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello tmoore1291, Thank you for taking the time to let everyone know about the consistently awesome service you receive from Nancy. We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693

May 10, 2015

Nancy Goodwin rocks!! Nancy is always very helpful and takes the time to answer any questions you have. The prices are inflated for an oil change but I appreciate Nancy go More

by molash36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Molash, We are glad to hear that Nancy keeps your vehicle in peak condition with preventative maintenance. We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693

May 10, 2015

Excellent evaluation of issues with my vehicle Nancy is awesome to work with. She helped me decide the course of action that I needed to take when facing costly repairs. I appreciate the service More

by toyota,rita350kmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 22, 2015 -

Vandergriff Toyota responded

Hello Rita, I am glad to hear that Nancy was able to guide you towards the best course of action in regards to your vehicle. Please let us know if you have any questions. Thank you, James Higdon - Service Manager (877) 841-3693

May 07, 2015

Service on Toyota Camry (problems starting the car). Nancy is FANTASTIC! She listens to your concerns, request what is needed and later the problems are solved. Nancy has very high expectations for the T More

by carquiz, wanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 08, 2015 -

Vandergriff Toyota responded

Hello Wanda, Thank you for taking the time to share your experience. We are pleased to know that Nancy has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 06, 2015

Customer Service - it's all about the people We now have the third vehicle that we service at the dealership. Our car is late model, and there may be other places I can take it, but no where els More

by :mlg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
May 08, 2015 -

Vandergriff Toyota responded

Hello mlg, Thank you for your continued loyalty! we are delighted to hear that Bobby goes above and beyond to take care of your service needs. We look forwards to seeing you when either of your vehicles are ready for their next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 03, 2015

Service and Ryan Parker always reliable My 6 year old 2009 Toyota Prius still runs like new. I credit the service department for their excellent work and Ryan Parker for his excellent atten More

by lani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
May 08, 2015 -

Vandergriff Toyota responded

Hello Lani, Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. Sincerely, James Higdon - Service Manager (877) 841-3693.

May 02, 2015

Tailight out on 2014 Tundra Platinum Nancy Goodwin did an outstanding job helping me to service my vehicle. Taillight out now it is fixed. She is very courteous and helpful and fast. More

by hiwaymlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 08, 2015 -

Vandergriff Toyota responded

Hello hiwaymlm, We appreciate you taking the time to let us know about the awesome service you received from Nancy! We look forward to seeing you when your vehicle is ready for its next service. Regards, James Higdon - Service Manager (877) 841-3693.

May 01, 2015

Easy and sweet. We have worked with Vandergriff dealers before and found it to be easy and fun. The sales person was patient and helped us through the entire process More

by littlelongfellow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Byrd
May 08, 2015 -

Vandergriff Toyota responded

Hello littlelongfellow, Thank you for your positive feedback, and recommendation of our dealership. It is always uplifting to hear about our customers' positive experiences. Sincerely, David Strawn - General Sales Manager (877) 880-5657.

April 30, 2015

Nancy Goodwin is great person to do business with a good customer service, great company. Specially Nancy Goodwin, she helped me find good deal, explained to me about quality and prices... The best se More

by Toany Le
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
May 08, 2015 -

Vandergriff Toyota responded

Hello Toany, Thank you for taking the time to let us know about the awesome service experience you had with Nancy! We look forward to seeing you when your vehicle is ready for its next service. Sincerely, James Higdon - Service Manager (877) 841-3693.

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