Vandergriff Toyota

I would like to express my thanks to this dealiship and staff for helping me find the vehicle I was looking for. I was surprised to find that whenever I asked a question or expressed a concern, I wasn't m staff for helping me find the vehicle I was looking for. I was surprised to find that whenever I asked a question or expressed a concern, I wasn't made to feel like I was "bothering" someone and the patience the staff displayed. I've had my share of dealerships and hate to feel like I am not worth waiting on, but never once did I feel that way when dealing w/Vandergriff. I found the car I was looking for and a smile to go along with it!! <br><br>Thanks VT for making me feel #1!! More

Why does the car-buying experience have to be such a nightmare? The games you have to play just to get a fair price are ridiculous! After being lured in by a newspaper ad stating, "NO REASONABLE OFFER nightmare? The games you have to play just to get a fair price are ridiculous! After being lured in by a newspaper ad stating, "NO REASONABLE OFFER REFUSED!" we did end up getting the car we wanted for the top price we were willing to pay but we had to spend 5 hours doing it. Plus, we had to deal with not one, but two salesmen. What a way to spend a sunday off. Our trade-in car was a '96 saturn and unless something changes in the way car dealerships do business i would imagine our next car will also be a saturn. I just hope the toyota we bought yesterday lasts as long as our trade-in car did because we are certainly in no hurry to deal with car salesmen again. I opted not to name the employees we dealt with because after spending 5 hours at this dealership and observing the other salesmen at work i realized this is just business as usual and these men were just doing their job the way they were expected to.<br><br>I do want to add one thing. If my review has not convinced you to go elsewhere please take a look at the many Vandergriff Honda reviews. Believe me, if I'd seen this site yesterday and read those reviews I would have put off shopping til another day and then checked out Metroplex Toyota in Duncanville instead. They have a stellar rating and will probably get our service business.<br><br>Also, I think I forgot to mention they took the key to our trade-in car so they could "check it out." I'm not sure they really even looked at it. I know they didn't drive it. When out of frustration after being kept waiting for so long and dealing with double-talk and mind games we asked for our key back so we could go home. They would not give it to us. We felt like we were being held hostage until a deal was made.<br><br>If you're wondering why I didn't give a lower rating, I guess it's because even though this was our worst car buying experience so far, and we are 50 years old, so we have bought a few new cars, it probably could have been worse. Needless to say though, we will not be in the market for a new car for a long, long time and we will certainly NOT go back to Vandergriff. More