Vandergriff Toyota

Great dealership in Arlington Texas, by the mall. They had a lot of inventory that other dealers didn't have so I drove a little over an hour to get to this dealership passing 3 other Toyota dealers They had a lot of inventory that other dealers didn't have so I drove a little over an hour to get to this dealership passing 3 other Toyota dealerships. The sales experience started great and then got slightly rocking with the salesman but the sales manager Dalton Wilson stepped in and cleaned up the situation. Overall the experience was 8/10, I would say 10/10 but the salesman previously helping me was a lot to deal with. I got help from Carson who was super nice and professional (Which you should be at a dealership selling $50K cars, just saying) Eli in finance was also very professional and tried to get me in and out fast. I had already been there for about two hours so I needed to go. Overall I recommend this dealership as long as you deal with the mentioned people in this review. More

I had a terrible experience at this dealership, the sales rep had a very condescending tone and was trying to build an unwanted pressure on me by creating a scarcity for RAV4. Definitely will not recommend t rep had a very condescending tone and was trying to build an unwanted pressure on me by creating a scarcity for RAV4. Definitely will not recommend this dealership for buying or for any service More

Bianca Vigue she was the person that attended me. She is very professional and nice. I think you have the best salesperson on your business. Thanks you so much m. She is very professional and nice. I think you have the best salesperson on your business. Thanks you so much m. More

We purchased a 2024 Tundra Hybrid at Vandergriff and had a fantastic salesperson (Bianca Vigue). She was the best salesperson we have ever delt with! She had all the answers and did not pressure us in any a fantastic salesperson (Bianca Vigue). She was the best salesperson we have ever delt with! She had all the answers and did not pressure us in any way! We would definitely buy from her again. She actually was pleasant to deal with and professional! George in finance also did a great job. Mark & Susan More

Worst management and very unprofessional sales manager named Pat. They bait on their customers and blame the lower level staff for it. One of the worst experience I have ever had as 3 time Toyota vehicle named Pat. They bait on their customers and blame the lower level staff for it. One of the worst experience I have ever had as 3 time Toyota vehicle owner. I spoke with sales representative named Bianca. I had clearly told her three times about the price and she said she confirmed it with her senior in this case Pat before I made one way 75miles trip. He even called me before I headed out there to make sure I was on my way. It’s your car, your price and your rules. It’s fair dealership has to make money and has final say on the sales. Please don’t call your customers and tell them something else once they arrive.Had they told me they needed a written proof of the price from elsewhere which I didn’t other than the text I wouldn’t have made that trip. I sent the text before I made the trip and even told Bianca to confirm which she said she did but Mr pat upon arrival said Bianca didn’t do what she was told. 2 things I didn’t understand is when I told what I was offered from the other dealership then you already knew the number, you could have just said no we can’t match it like two other dealrships did. Why did you realize that the numbers were unbeatable after I arrived and second was why couldn’t you clearly tell me while I was on the phone prior to my arrival that I needed written proof if you really wanted to blame Bianca for it?? This dealership needs to understand that our time is also precious and please don’t waste no one’s time. People please be aware of this dealership. From my today’s (5/1/24) experience I felt like they just somehow want to bring people in make several rounds of unnecessary back and forth bargain to frustrate the customer so they agree in the dealerships favor. I m writing this review to alert future customers to clearly communicate before arriving to any dealership because all they will say is oh I’m sorry but we are the ones wasting our time. More

I got a text/email from this dealership that they just got in a 3.0 Premium white with brown interior with some extra options. Sticker on the car was 62k online. I get my car title and go to the bank for got in a 3.0 Premium white with brown interior with some extra options. Sticker on the car was 62k online. I get my car title and go to the bank for a check for a big down payment. I arrive at the dealership and they had added a new sticker! Had a few of the options already listed on the other one but they also added a 10k "Market Adjustment fee". Oh as I was leaving they let me know they have a black/black supra arriving in 2 weeks if I wanted that one instead. They said I could put a deposit down I could reserve it for myself. Kicker was they would still add the 10k fee on top of it. I refuse to do business that way so I left empty handed. This dealership will NOT sell you a Supra at MSRP. AVOID THEM, there are other dealerships in the area that wont add a ridiculous markup. More

They are all awesome guy. Good customer relations. Good price, great work and speedy transaction Good customer relations. Good price, great work and speedy transaction More

Dealership changed the listed price once I inquired about the vehicle. They gave no explanation as to why the price was increased. It wasn't small either. 56k to 68k asking price. the vehicle. They gave no explanation as to why the price was increased. It wasn't small either. 56k to 68k asking price. More

From sales to service Vandergriff is the best! Dealer is the perfect place to buy or service your vehicle. 11/10 would definitely recommend Dealer is the perfect place to buy or service your vehicle. 11/10 would definitely recommend More

Great dealership, helpful staff. Nicholas Nichols was very knowledgeable about the car I was interested in and provide dynamic customer service. Nicholas Nichols was very knowledgeable about the car I was interested in and provide dynamic customer service. More