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Vandergriff Toyota

Arlington, TX

3.5
1,282 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,282 reviews

December 31, 2016

Took car in due to sound it was making. My car was making a noise. After they inspected it they said it was carbon and it needed to be cleaned along with some other things that needed to be More

by Ally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 09, 2017 -

Vandergriff Toyota responded

We're happy to hear that Nancy was able to make your service experience so pleasant, Ally! It's wonderful to know that she was helpful and informative, and made sure you were well accommodated while your vehicle was worked on. We appreciate your business and look forward to working with you again in the future. Regards, Vandergriff Toyota

December 31, 2016

Well done! Mike did a great job supervising my 10,000 service. Very friendly and a good representative for Vandergriff! Highlander was very clean when I picked More

by wallyros
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Ortiz
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks wallyros! We're so pleased to hear that Mike made sure your service visit was so pleasant and accommodating, and that your car was given back to you in great shape. We appreciate your business and look forward to working with you again in the future. Regards, Vandergriff Toyota

December 29, 2016

Thank You! Thank you for making my last service appointment run smoothly. I really appreciate how Ryan took the time to discuss the inspection results with me an More

by Jill Hoersten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks Jill! We're happy to hear that you were so well accommodated by Ryan, and that he made sure you were well informed of your vehicle's service needs. We appreciate your business and look forward to working with you again in the future. Regards, Vandergriff Toyota

December 28, 2016

Always Welcoming They always greet me with a smile and the waiting area is a nice place to relax while getting your car service. They always come to update you with y More

by Toyota1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks for the great feedback! We're happy to hear that you continue to have such great experiences with us, and that your car is well taken care of each time you come in. We appreciate your business and hope to work with you again in the future. Regards, Vandergriff Toyota

December 22, 2016

Ryan Parker is the best! I had to be towed yesterday because of a dead battery. I called Ryan Parker to let him know I was coming. As ALWAYS he was ready to help! His customer More

by W.Arlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
December 22, 2016

Scheduled Service My scheduled service for my 2016 Camry with Nancy and she was fantastic. She was very attentive and made the experience great at Vandergriff Toyota! More

by Damien777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
December 21, 2016

2009 4 Runner Took my 2009 4 Runner for oil change and tire rotation. Louis was very knowledgeable and helpful. I've been there in the past and has always been kin More

by Beckgal50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
December 21, 2016

Great experience I have been to many dealerships and have had some BAD customer service , but from the moment I entered the service department I given the royal treatm More

by Sheltoe72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond smith
December 21, 2016

OUTSTANDING CUSTOMER SERVICE BY RYAN PARKER AND VANDERGRIFF On 12/20/16, I brought my new 4Runner to Ryan Parker for the initial maintenance provided by Toyota. Ryan Parker is a Master of Customer Service and More

by RyanP122016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
December 20, 2016

Service call Came in with an issue, Nancy as she always does, saw to it that the issue was taken care of. Nancy has always been professional and caring in treatmen More

by Raymond C Billingsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Dec 21, 2016 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Nancy Goodwin. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693

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