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Vandergriff Toyota

Arlington, TX

3.5
1,280 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,280 reviews

February 08, 2016

Excellent service Believe it or note! The service department actually found the part I needed was under warranty on a 5 year old vehicle. They even put it on free. More

by Colcompton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts department. Rick
Feb 10, 2016 -

Vandergriff Toyota responded

We're glad to hear that we were able to get your vehicle taken care of under warranty, Colcompton! It's great to know that we could assist with your repair and help you keep your car in excellent shape. We appreciate your great rating and hope to see you again for your next service! Regards, James Higdon – Service Manager (877) 841-3693

February 07, 2016

Great customer service Friendly and helpful employees. Took my car in for an oil change and was in and out relatively fast. I will definitely return when I need to have my v More

by cdorozco1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Feb 09, 2016 -

Vandergriff Toyota responded

It's great to hear that we could get your car in and out so quickly, cdorozco1! We're glad it was a pleasant and convenient service visit for you. We appreciate your business and look forward to seeing you again in the future! Regards, James Higdon - Service Manger (877) 841-3693

February 07, 2016

Oil change on my truck Had a great experience. Bobby Brett attended me when I arrived for my oil change on my truck. Friendly service attentive and I would recommend Vaunde More

by dolores1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Feb 09, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Dolores! It's wonderful to hear that Bobby made your service visit so pleasant, and that he was so attentive and accommodating to you. We're also glad that you had a fantastic buying experience, too! We appreciate your business, and look forward to helping you again with any of your future automotive needs. Regards, James Higdon – Service Manager (877) 841-3693

February 06, 2016

Service is very great at Vandergrift I visited Vandergrift for my oil change all the time Never had issues Great quality service Ryan Paker is there for customers He's very great More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Feb 09, 2016 -

Vandergriff Toyota responded

Thanks for the great rating, Moe! It's wonderful to hear that you continue to have nothing short of excellent service visits, and that Ryan has made sure that your car is well taken care of. We appreciate your business, and hope to work with you again in the future! Regards, Vandergriff Toyota

February 04, 2016

A great experience We are from Missouri and needed to do our 25k service on our 2013 Tacoma. We made an appointment at Vandergriff and were treated with great care right More

by PaulV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fearka
Feb 05, 2016 -

Vandergriff Toyota responded

Hello Paul! Thank you for taking the time to share your feedback with us. It's wonderful to hear that Brandon was able to make your service experience so pleasant. We're glad that he could take care of your vehicle quickly, and make sure your service was covered by your maintenance plan. We appreciate your business, and hope you'll keep us in mind for future service visits should you ever find yourself in the area again. Regards, James Higdon - Service Manager - (877) 841-3693

February 04, 2016

Service is great here Best Toyota service I have found...scheduling was very easy. Service tech (Nancy) was super, flexible and honest advice. Great waiting area too, healt More

by Wilson(carolla/Tacoma)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 05, 2016 -

Vandergriff Toyota responded

Hello Wilson! Thank you for taking the time to share your feedback with us. It's wonderful to hear that Nancy made your service experience so pleasant! We're glad she was able to extend information and advice to you that you could trust. It's also great to know that you felt well accommodated in our customer lounge! Thanks for coming in, and we hope to be able to assist you with your future automotive needs. Regards, James Higdon - Service Manager - (877) 841-3693

February 03, 2016

Highlander 2004 02/01/2016 Service - Nancy Goodwin I was pleased with the recent service on my 2004 Highlander, which was due for a state inspection. The problems that needed resolution were explained More

by pgovella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 04, 2016 -

Vandergriff Toyota responded

Thanks for the great feedback, pgovella! We're happy to hear that Nancy has once again provided you such excellent service. It's great to know you were well accommodated, and kept informed on the issues that were being resolved with your vehicle. We appreciate your business and hope to see you again for your next service! Regards, James Higdon - Service Manager - (877) 841-3693

February 03, 2016

Keep Nancy Goodwin!!! Love that Nancy Goodwin!!! She is a keeper, don't let her go. I have had the pleasure of dealing with Nancy for almost 5 years now. What impressed me More

by Anyanwu54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Nancy Goodwin, Nancy Goodwin
Feb 04, 2016 -

Vandergriff Toyota responded

Thanks for sharing your feedback, Anyanwu54! It's great to hear that Nancy has taken such great care of you over the years, and has always made it a point to make you feel welcomed and appreciated each time you come in. We're so glad you have been so well accommodated! We appreciate your business, and look forward to working with you again in the future. Regards, Vandergriff Toyota

February 03, 2016

Nancy Goodwin takes care of her customers. Nancy Goodwin is great with finding the problem and getting it remedied in short amount of time. I would recommend her to anyone. Excellent service. More

by Bill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 05, 2016 -

Vandergriff Toyota responded

Thanks for the 5 star rating, Bill! It's great to hear that you were so well accommodated during your recent service visit, and that Nancy continues to make sure your car is well taken care of. We appreciate your recommendation, hope to see you again soon! Regards, James Higdon - Service Manager - (877) 841-3693

February 02, 2016

service Juan Delgado assisted me when coming in to get an oil change. He was very nice. I go to this dealership often for service. Been going for years and I' More

by kittylou7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Delgado
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