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Vandergriff Toyota

Arlington, TX

3.5
1,280 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,280 reviews

September 18, 2015

Comfortable Wait I recently had my oil changed ar Vandergriff Toyota in Arlington, TX. I was promptly greeted in the service garage by Brandon Fearka. He took his ti More

by Tyshen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fearka
Sep 23, 2015 -

Vandergriff Toyota responded

Hello Tyshen, Thank you for sharing your positive experience with Brandon! We look forward to seeing you the next time your car needs service. Sincerely, James Higdon – Service Manager (877) 841-3693.

September 18, 2015

John Gollie Have Car Will Travel I have purchased four Toyota's from Mr. Gollie in 2013 & 2015. Mr. Gollie has a professional attitude and cares about his buyers. We the Martinez Fami More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Brett, Rick Villareal
Sep 23, 2015 -

Vandergriff Toyota responded

Hello Marty, Thank you for this absolutely glowing review. We take pride in providing excellent customer service in all aspects of our dealership. We are so thrilled to hear that John has earned you future business. If you have any questions, please feel free to contact us. Thank you, David Strawn - General Sales Manager (877) 880-5657.

September 17, 2015

How it's supposed to be Was looking for a used car for my son to go to college. Struck up a conversation with John Gollie at the dealership and immediately liked his easy-go More

by eorsak
Recommend Dealer
Yes
Employees Worked With
John Gollie
Sep 23, 2015 -

Vandergriff Toyota responded

Hello eorsak, congratulations on your new vehicle! John is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new Toyota! Thank you, David Strawn - General Sales Manager (877) 880-5657.

September 16, 2015

fast excellence service by Floyd Gray & Toyota Service Team Fast and excellence service by Floyd Gray and the entire Toyota Team! We took our Toyota in for service Saturday afternoon and picked it up on Tuesd More

by A.E.C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Sep 23, 2015 -

Vandergriff Toyota responded

Hello A.E.C, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Floyd was so positive. We look forward to seeing you again when it is time for your next service. Regards, James Higdon – Service Manager (877) 841-3693.

September 15, 2015

Great service experience Excellent service experience! I came in for 30,000 miles service, I was greeted by Bobby Brett, everybody was friendly especially Bobby. My Tacoma ser More

by nbmadera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Sep 23, 2015 -

Vandergriff Toyota responded

Hello nbmadera, We are so pleased to hear that Bobby's excellent service has earned your future business! We look forward to seeing you when your vehicle is ready for its next service. Thank you, James Higdon – Service Manager (877) 841-3693.

September 14, 2015

installing my skylink.. I had a good experience with the service, very friendly staff and got the car the time she promised..I'm very satisfied with the service.. More

by teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Martin
Sep 23, 2015 -

Vandergriff Toyota responded

Hello Teresa, Thank you for sharing your experience with us! We are pleased to hear that your installation was A+! Please contact us should you need anything else. Sincerely, James Higdon – Service Manager (877) 841-3693.

September 13, 2015

Takes FOREVER I go there for my routine oil changes and I am usually there for over an hour. This last time they told me (after an hour) that my front brakes needed More

by hattycat2003
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
not listed
Sep 23, 2015 -

Vandergriff Toyota responded

Hello hattycat2003, I would like to apologize for the extensive wait time of your recent service visit. If you are willing, I would appreciate the opportunity to discuss this with you in greater detail, and address any unresolved issues at no inconvenience to you. Thank you, James Higdon – Service Manager (877) 841-3693.

September 12, 2015

Newcar Good service people are real good on everything have no problem getting the car a what sales people was real good on information good services all the More

by Ed42pr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Abdel, David Chapman
Sep 23, 2015 -

Vandergriff Toyota responded

Hello Ed, We are ecstatic to hear that you enjoy all aspects of our dealership. We take great pride in providing a large array of services for our customers. If you have any questions, please feel free to contact us. Thank you, David Strawn - General Sales Manager (877) 880-5657.

September 11, 2015

60,000 mile service with oil change 60.000 oil change and service have had all service done at vandergriff with service rep bob brett excellent work and service always done right More

by rtdds20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Sep 23, 2015 -

Vandergriff Toyota responded

Hello rtdds20, Thank you for your continued loyalty to Vandergriff Toyota. We are so pleased to hear that our exceptional service keeps you coming back! We look forward to seeing you again when your vehicle is ready for its next service! Sincerely, James Higdon – Service Manager (877) 841-3693.

September 10, 2015

Annoying Noise and Vibration Diagnosis Although our 2010 Toyota ran fine and drove fine, it had an annoying noise and a slight vibration. After several months I finally took it to Vandergri More

by ghiaowner
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fearka
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Henry, Thank you for sharing your experience with us! We are pleased to hear that Brandon was able to resolve your issue to your satisfaction! Please feel free to contact us should you need anything else. Regards, James Higdon – Service Manager (877) 841-3693.

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