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Vandergriff Toyota

Arlington, TX

3.5
1,280 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,280 reviews

September 10, 2015

Great People, Great Service We have taken our Toyotas to Vandergriff Toyota for the last 5 years and we have never been disappointed in the people or the service. Nancy Goodwin i More

by stewart
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Stewart, Thank you for your time and for your loyalty to Vandergriff Toyota. We are delighted to hear that Nancy has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again! Sincerely, James Higdon – Service Manager (877) 841-3693.

September 10, 2015

Service and oil change for my 2014 Toyota Tundra Ryan Parker my service rep did an outstanding job servicing my truck. I brought my truck in last Saturday morning and he had me in and out within one More

by jfagan327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Sep 17, 2015 -

Vandergriff Toyota responded

Hello jfagan327, We are delighted to hear that Ryan was able to meet your service needs quickly, and provide you with a stress-free service experience. Please let us know when your vehicle is ready for its next service. Thank you, James Higdon – Service Manager (877) 841-3693.

September 08, 2015

Very good service and value for money I had very good experience with this dealer while buying the car. I have shortlisted the car which I wanted to buy through the internet and I have bee More

by Karthik Udupa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Reyes
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Karthik, On behalf of everyone here at Vandergriff Toyota, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Alex and Martin were such a great help. Sincerely, David Strawn - General Sales Manager (877) 880-5657.

September 07, 2015

Impressive Customer Service! From the initial phone call to schedule service and throughout the process, Brett Cox was courteous and helpful. He provided me with a free rental car More

by Prius Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cox
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Prius Owner, We are so glad to hear that Brett was so pleasant while assisting you with your Prius' check engine light. We hope you will think of us when your vehicle is ready for service. Thank you, James Higdon – Service Manager (877) 841-3693.

September 06, 2015

Replacement of recall parts Dealership ordered the parts when I called, let me know by phone when they arrived, made a tentative appointment since I wasn't sure when I could get More

by Recommend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Gray
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Recommend, Thank you for your very kind review. We are pleased to hear that we were able to fit you in, and help with your recall. We look forward to seeing you again when your vehicle is ready for its next service. Enjoy! Regards, James Higdon – Service Manager (877) 841-3693.

September 04, 2015

65,000 mile warranty check up Luis Viloria went above and beyond good service. When he noticed the license plate holder on the front of the car was damaged he had it replaced. Atte More

by happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Happy, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so quick and positive. We look forward to seeing you again when it is time for your next service. Sincerely, James Higdon – Service Manager (877) 841-3693.

September 04, 2015

Exceptional Service and Superior Professionalism Michael Stinnet, our salesperson, provided excellent service and spent all of the time necessary to answer our questions and demonstrated the workings More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stinnet, Ahmad Shahin, Cameron (we are not sure if this is his name)
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Happy, congratulations on your new Toyota Camry! We are glad you enjoyed your visit to Vandergriff Toyota. Enjoy your new vehicle and let us know if you need anything. Sincerely, David Strawn - General Sales Manager (877) 880-5657.

September 03, 2015

1st oil change and wax Nancy was very nice. My car was done in a very prompt and it was returned very clean. she told me it would be 2 hours but I was out of there a little More

by carla84507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Carla, We are glad to hear Nancy provided you with great service. We think that she is really great as well! Sincerely, James Higdon – Service Manager (877) 841-3693.

September 03, 2015

nancy Goodwin Nancy Goodwin is awesome. She is the best . My van was taken care of in a good and professional way. She cares about people. Thanks and well done for More

by Hallelujah 1
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Hallelujah 1, thank you for entrusting us to service your Insert van. We realize you have many choices when it comes to service and we appreciate that you chose Vandergriff Toyota. Regards, James Higdon – Service Manager (877) 841-3693.

September 02, 2015

Great Overall Experience I worked with Ashley on purchasing a used 4Runner and the experience was great. She had the cars pulled out and ready to test drive that I wanted to More

by jthomas2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Ashley
Sep 17, 2015 -

Vandergriff Toyota responded

Hello Thomas, congratulations on your new 4Runner. We realize you have several choices when buying a car and thank you for choosing Vandergriff Toyota. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience. David Strawn - General Sales Manager (877) 880-5657.

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