
Vandergriff Toyota
Arlington, TX
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Great People, Great Service We have taken our Toyotas to Vandergriff Toyota for the last 5 years and we have never been disappointed in the people or the service. Nancy Goodwin i We have taken our Toyotas to Vandergriff Toyota for the last 5 years and we have never been disappointed in the people or the service. Nancy Goodwin is our go to person in the service department. She is a saint: friendly, kind, helpful and knowledgable. More
Service and oil change for my 2014 Toyota Tundra Ryan Parker my service rep did an outstanding job servicing my truck. I brought my truck in last Saturday morning and he had me in and out within one Ryan Parker my service rep did an outstanding job servicing my truck. I brought my truck in last Saturday morning and he had me in and out within one hour. This was awesome considering the cars ahead of me. Ryan was courteous, professional and told me how long I would have to wait. It was a very stress-less experience thanks to him. Big kudos for Ryan Parker! More
Very good service and value for money I had very good experience with this dealer while buying the car. I have shortlisted the car which I wanted to buy through the internet and I have bee I had very good experience with this dealer while buying the car. I have shortlisted the car which I wanted to buy through the internet and I have been taken straight to test drive the car which I was shortlisted. Alex Reyes our sales person along with Martin not only made all the transaction easy for us and helped us getting the transaction quickly. Eve after purchase of car, I have received all the documents in mail with clear explanation by Florence who was handling all title related documents. I would like to recommend this dealer for any used or new car purchase. More
Impressive Customer Service! From the initial phone call to schedule service and throughout the process, Brett Cox was courteous and helpful. He provided me with a free rental car From the initial phone call to schedule service and throughout the process, Brett Cox was courteous and helpful. He provided me with a free rental car the day I brought in my 2007 Prius with a lit engine light. By late afternoon, he provided me a clear diagnoses of the problem and a fair price to fix it. Though I opted not to proceed with the required part replacement to solve the problem, Brett handled my decision with professionalism and understanding. He presented himself as knowledgeable and trustworthy plus as a really nice guy! More
Replacement of recall parts Dealership ordered the parts when I called, let me know by phone when they arrived, made a tentative appointment since I wasn't sure when I could get Dealership ordered the parts when I called, let me know by phone when they arrived, made a tentative appointment since I wasn't sure when I could get in, fit me in without any problem when I actually arrived 4 days later, cleaned the car up for me, as well as replacing the part, and called to let me know it was done, ahead of schedule. More
65,000 mile warranty check up Luis Viloria went above and beyond good service. When he noticed the license plate holder on the front of the car was damaged he had it replaced. Atte Luis Viloria went above and beyond good service. When he noticed the license plate holder on the front of the car was damaged he had it replaced. Attention to detail like that is much appreciated. I was surprised at how fast he got the car in and out of service. More
Exceptional Service and Superior Professionalism Michael Stinnet, our salesperson, provided excellent service and spent all of the time necessary to answer our questions and demonstrated the workings Michael Stinnet, our salesperson, provided excellent service and spent all of the time necessary to answer our questions and demonstrated the workings and characteristics of the 2015 Camry on our test drive. Importantly, he showed extraordinary patience during the negotiation. In addition, we worked with Ahmad Shahin, the business manager, who was very helpful in designing a lease plan that is suitable for our budget. We would also like to mention the excellence provided by all of the Vandergriff staff who worked with us indirectly to deliver us a beautiful, reliable and high quality Toyota vehicle. Thanks to all! Vandergriff Toyota is our number one choice in automobile dealerships! More
1st oil change and wax Nancy was very nice. My car was done in a very prompt and it was returned very clean. she told me it would be 2 hours but I was out of there a little Nancy was very nice. My car was done in a very prompt and it was returned very clean. she told me it would be 2 hours but I was out of there a little sooner. The waiting room was very pleasant. More
nancy Goodwin Nancy Goodwin is awesome. She is the best . My van was taken care of in a good and professional way. She cares about people. Thanks and well done for Nancy Goodwin is awesome. She is the best . My van was taken care of in a good and professional way. She cares about people. Thanks and well done for a great job More
Great Overall Experience I worked with Ashley on purchasing a used 4Runner and the experience was great. She had the cars pulled out and ready to test drive that I wanted to I worked with Ashley on purchasing a used 4Runner and the experience was great. She had the cars pulled out and ready to test drive that I wanted to see and was able to answer every question I had about them. When it came time to purchase, get financing and trade my car in, she was very helpful and made the whole process painless and quick. Will always give Ashley and Vandy toyota the first chance at all future car purchases. More