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Vandergriff Toyota

Arlington, TX

3.5
1,280 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,280 reviews

August 21, 2015

Excellent Service Nancy Goodwin is wonderful! Always takes excellent care of us. Wouldn't take our car anywhere else for service. This car is our third Avalon from V More

by M/A Edmonds
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for spreading the word about the great service you received with Nancy. She is a valued member of our team and will be happy to hear about your positive experience. We are honored to be your trusted service professionals. Sincerely, Vandergriff Toyota

August 20, 2015

Fast and Friendly Nancy Goodwin always takes excellent care of me and makes sure that my vehicle receives the services that are needed. No hard sell. I trust her advic More

by Toyota4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Aug 25, 2015 -

Vandergriff Toyota responded

We are glad to hear Nancy provided you with great service. We think that she is really great as well and we are happy that you got to experience the care we give to our customers. Vandergriff Toyota

August 20, 2015

Great service. I'm always in and out of there in the estimated time frame they give me she ask. They take the time to explain my ticket and ask if I have any questio More

by techmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive and timely. We look forward to seeing you again when it is time for your next service. Sincerely, Vandergriff Toyota

August 19, 2015

Service Department Nancy is so awesome. She treats customers with VIP service. I feel so welcomed, important and special when I come in. I love Nancy Goodwin!!! She rock More

by viurquez01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for sharing this review with us. Nancy and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their exceptional customer service. Regards, Vandergriff Toyota

August 19, 2015

Service Department Needed to service my Tundra the other day. The service rep I worked with was Brandon Fearka. I must say he is excellent to work with. Very thoughtf More

by jcamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fearka
Aug 25, 2015 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are delighted to hear that you experienced exceptional service with Brandon for service on your Toyota Tundra! We look forward to seeing you again for your next vehicle service. Sincerely, Vandergriff Toyota

August 18, 2015

Certified Used car We bought a certified used Camry and its been great. It took me 2 months to write a review because i wanted to make sure, the car is as good as they s More

by Jacob15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Reyes
Aug 18, 2015 -

Vandergriff Toyota responded

Hello Jacob, it is wonderful to hear you had a great car buying experience. It is not every day you buy a car so why not make it memorable! Have fun showing off your new Camry! Thank you, David Strawn - General Sales Manager (877) 880-5657.

August 18, 2015

Service Department My first time using this dealers Service department and I am floored.... Awesome service provided by Ryan Parker. Will use you for ever and recommen More

by Flint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Aug 18, 2015 -

Vandergriff Toyota responded

Hello Flint, We greatly appreciate you taking the time to leave us this review. We are so thrilled to hear that Ryan has not only earned your business, but your recommendation as well. Please let us know when your vehicle is ready for its next service. Sincerely, James Higdon – Service Manager (877) 841-3693.

August 15, 2015

Service call I just had my 4 runner serviced. My Service Advisor, Nancy Goodwin, always makes my visit a pleasant one. She is professional and a great asset to y More

by jayt007
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Aug 18, 2015 -

Vandergriff Toyota responded

Hello Jay, Thank you for your very kind review. We are pleased to hear that Nancy made your service experience with us so positive. We look forward to seeing you again when it is time for your next service. Sincerely, James Higdon – Service Manager (877) 841-3693.

August 15, 2015

outstanding customer service Nancy is a great lady and manger, make you feel like family, Always provide Great Customer Service. also provided transportation to and from where I n More

by Drlove6857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Aug 18, 2015 -

Vandergriff Toyota responded

Hello Drlove6857, Thank you for sharing your positive experiences with Nancy! We look forward to seeing you the next time your car needs service. Regards, James Higdon – Service Manager (877) 841-3693.

August 15, 2015

Great Service While I have never had a problem with any of the folks in service, I think Bob Brett does an excellent job. I always seek him out when I drive in. H More

by Capt Condor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Aug 18, 2015 -

Vandergriff Toyota responded

Hello Capt Condor, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that Bob meets your service needs with convenience and great results! Please let us know if we can be of assistance in the future. Sincerely, James Higdon – Service Manager (877) 841-3693.

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