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West Herr Toyota of Rochester
Rochester, NY
324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 15, 2026
My Salesperson at West Herr, Paul Williams, is very
knowledgeable and personable when working with clients. This is my 2nd time doing a car lease at West Herr and Paul and his colleagues made the proce
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by Peace24
Employees Worked With
Paul Wiliams
May 04, 2026
Been to service department 4 times in the past 3 years.
Service has been a little better than first 3 times I have been there. All service writers need to be a little more friendly when dealing with cus
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by Jmeisenz1955
Employees Worked With
Allen was good today
May 02, 2026
Friendly/professional service advisor.
Work was done in a short amount of time. Enjoyed the experience.
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by User846119
Employees Worked With
Don’t know
