Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr Toyota of Rochester
Rochester, NY
332 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 16, 2026
Very kind and courteous
Always trying to help the
customer
They always let me know
What my car needs
And they do their best to help me with the price when Alan give me an estimated time that it wo
More
by daveg461
Employees Worked With
Alan Kong , Ryan amberge there both fantastic
July 06, 2026
Kyla is a sweetheart and an excellent service person.
I explained my situation and she exceeded my expectations on solving the problem. She is very knowledgeable, friendly and kind. My experience that
More
by maxman911
Employees Worked With
Kyla
June 11, 2026
Tech Ryan treated me well.
Explained the service and options for future deals. Good people person.
More
by Jvitern1
Employees Worked With
Tech Ryan
