All Salespeople
Sales Department
West Herr Toyota of Rochester
Rochester, NY
310 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
January 25, 2026
Shane Price exceeded my expectations.
I received a vehicle with all of the features, materials and color combinations I wanted. Shane kept me updated and maintained communication through
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by Robert
Employees Worked With
Shane Price
January 25, 2026
I've bought my share of personal vehicles over the
decades, and my experiences with dealers have been positive for the most part, with a few spectacular failures here and there. This was my first visi
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by Jon L.
Employees Worked With
Steve Dermody, "Kimmy."
January 09, 2026
I got my new 2026 Highlander and I love it, great vehicle
to buy thanks alot to Jean from Henrietta West Herr helped me showed me online in December of one being just built on its way here thanks again
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by lenny126063
Employees Worked With
Jean Artigue and Kimi Baylon


