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West Herr Toyota of Rochester
Rochester, NY
334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
August 15, 2026
Our salesperson, Tom P.
was very informative And friendly during the whole process. He made everything go smoothly, requiring us to spend little time at the dealership.
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by mbalta4
Employees Worked With
Tom Petrie, AK,
July 23, 2026
This the second car that I have bought from this
location. The sales staff is friendly and professional and their service department is the absolute best.
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by rachelcgreene
Employees Worked With
Paul,Allen
July 16, 2026
Very kind and courteous
Always trying to help the
customer
They always let me know
What my car needs
And they do their best to help me with the price when Alan give me an estimated time that it wo
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by daveg461
Employees Worked With
Alan Kong , Ryan amberge there both fantastic
