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West Herr Toyota of Rochester
Rochester, NY
305 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
December 27, 2025
Had a phenomenal trade-in experience this past week and
drove home in my third West Herr vehicle in a row. I sat down with Mike Tyson over at the Chevy location in Henrietta with no expectation that I coul
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by tonydriscoll
Employees Worked With
Mike Tyson, Steve (marketing?)
December 26, 2025
The sales guy Joe Capozzi rescued the sale with
professionalism as I had been looking for a Toyota Trd sequoia , they had one and Joe was responsive and knowledgeable.
He was organized, sincere
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by Megatron
Employees Worked With
Joe Capozzi
December 19, 2025
West herr is great, Shane made the buying process easy.
Their service staff has been great! Scheduling staff works hard to get you the appointment you want. Yes I would recommend them
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by Jkandra03
Employees Worked With
Derek
Dealership Inventory (149 Vehicles)
