All Salespeople
Sales Department
West Herr Toyota of Rochester
Rochester, NY
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
January 01, 2026
I had an amazing experience buying my first new car from
West Herr Toyota of Rochester. I made email contact knowing I wanted a 2025 Rav 4 Hybrid having already test-driven and with an offer from another de
More
by leahw133
Employees Worked With
Jay Jay Vanderstyne, Tom Petrie, Steve Dermody
December 27, 2025
Had a phenomenal trade-in experience this past week and
drove home in my third West Herr vehicle in a row. I sat down with Mike Tyson over at the Chevy location in Henrietta with no expectation that I coul
More
by tonydriscoll
Employees Worked With
Mike Tyson, Steve (marketing?)
December 26, 2025
The sales guy Joe Capozzi rescued the sale with
professionalism as I had been looking for a Toyota Trd sequoia , they had one and Joe was responsive and knowledgeable.
He was organized, sincere
More
by Megatron
Employees Worked With
Joe Capozzi


