West Herr Toyota of Rochester

Just amazing, everything! JJ , tony, and Shane 👍 right down to the delivery guy👍can’t wait till my next purchase! JJ , tony, and Shane 👍 right down to the delivery guy👍can’t wait till my next purchase! More

Great communication with quick responses. The purchase process was also smooth and Quick .. Savannah did an excellent job explaining all the vehicle details. The purchase process was also smooth and Quick .. Savannah did an excellent job explaining all the vehicle details. More

I just leased a new Tacoma from West Herr Toyota and the process was flawless. Salesman Tom Petrie was extremely helpful and considerate of what I was looking for in both the vehicle and the cost. I’m very process was flawless. Salesman Tom Petrie was extremely helpful and considerate of what I was looking for in both the vehicle and the cost. I’m very pleased with how well the process went so smoothly. Five stars all around! More

Excellent service. Everything was explained very well. Coupons were sent to my email which helped with final price. Everything was explained very well. Coupons were sent to my email which helped with final price. More

All were helpful and polite. Allen Ong was an excellent help and very knowledgeable.I will certainly remain with this car dealer. Allen Ong was an excellent help and very knowledgeable.I will certainly remain with this car dealer. More

Derek was excellent as always. He explained my options without being pushy, updated me about the work on my car and I could immediately tell my car was driving better when I drove He explained my options without being pushy, updated me about the work on my car and I could immediately tell my car was driving better when I drove home. More

Great service! Thanks to Dereck for showing me my air filter to replace! All the people I have dealt ‘em with at West Herr are friendly and trustworthy! Thanks to Dereck for showing me my air filter to replace! All the people I have dealt ‘em with at West Herr are friendly and trustworthy! More

You can't find a better place to have your Toyota serviced in the rochester area. serviced in the rochester area. More

Always great service. Quick and on time as promised! Very knowledgeable service representatives! Derek always takes great care of us and our vehicles! Quick and on time as promised! Very knowledgeable service representatives! Derek always takes great care of us and our vehicles! More

I took my 2022 Tundra Platinum in for some warranty work, 1 yr checkup (oil change and tire rotation) and NYS inspection. Ryan was very helpful by letting me know what to expect and had my vehicle ready when 1 yr checkup (oil change and tire rotation) and NYS inspection. Ryan was very helpful by letting me know what to expect and had my vehicle ready when promised. More