Vanguard Volkswagen
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 297 reviews
Thanks Billy, it was a pleasure doing business with you! We are loyal to VW, especially after the Driver Assist function probably saved my daughter in an accident. I appreciate your honest concern abo you! We are loyal to VW, especially after the Driver Assist function probably saved my daughter in an accident. I appreciate your honest concern about her and helping her get back rolling in another VW. More
I live in Seattle but since Corona, I have split my time between Seattle and Texas. After going over things, I realized that is was time to invest in a vehicle here in Texas rather than renting all the time between Seattle and Texas. After going over things, I realized that is was time to invest in a vehicle here in Texas rather than renting all the time. I had a budget in mind and didn't want to go a penny over. So I began my car search for the same vehicle type in Seattle and Texas. I inquired about a few of them, but I will say I was fortunate to have been contacted by Daniel Bobadilla of Charles Maund Volkswagen. I had so many questions about the buying process because I had never purchased a vehicle in another state. Daniel not only went about and beyond his role at the dealership but was also articulate and made the process seamless. After finding the vehicle I wanted, I contacted Daniel to set up an appointment for my Brother and Niece to test drive, to which they replied with "This is the one." After that I set up a time the following week and flew down to sign all the paperwork. I had also expressed to Daniel that I wanted to dedicate this purchase to my Late Father and my Mother (who is still alive), as a token of appreciation for all there prayers and love they gave so selflessly. In which, Daniel made that very special for us by placing a Bow on the Vehicle for us to drive home to Mom. I can say that I am elated and grateful for purchasing my 2019 Mercedes GLC from Charles Maund Volkswagen! Would I recommend this dealership to anyone, you BEST BELIEVE IT!! It was a real pleasure and joy to work with Daniel...YOU ROCK!! More
I had a great experience leasing my vehicle from Charles Maund, majorly because of my rep Alexander. I had engaged with a few other dealers and Alex stood out from all the rest. He is personable, timely and Maund, majorly because of my rep Alexander. I had engaged with a few other dealers and Alex stood out from all the rest. He is personable, timely and works hard to get you exactly what you’re looking for. I was happy to work with him and team and will recommend him to anyone in my network looking to purchase a new car. Thank you, Alex!! You made what is typically a stressful process very enjoyable More
Alexander was great to work with. He knew his stuff and was very attentive. His boss was also great and the finance person was very easy to talk to. The dealership is also nice and there were many options was very attentive. His boss was also great and the finance person was very easy to talk to. The dealership is also nice and there were many options in the car I wanted. More
I recently bought a VW Atlast Cross Sport R-Line from Charles Maund VW. Billy was my sales representative and he was very kind and helpful from the start. The dealership didn't have the exact color and Charles Maund VW. Billy was my sales representative and he was very kind and helpful from the start. The dealership didn't have the exact color and features I wanted, so Billy and team were able to find the vehicle I wanted and delivered to the dealership within a week. I received favorable pricing and Billy was very patient with me even as I switched up financing plans last minute. Thank you so much for helping me buy my first new car in over 10 years! It was an excellent experience! More
I just bought my first car at Charles Maund VW and had an overall amazing experience. Working with Henry was seamless and he really cares about his customers. I ultimately chose the car I did because I wante overall amazing experience. Working with Henry was seamless and he really cares about his customers. I ultimately chose the car I did because I wanted to deal with Henry verses any other sales person I worked with at other dealerships. I highly recommend Henry! Kenneth in finance was also an awesome experience and really has your best interest in mind! More
Great experience buying with Charles Maunde. They made it easy and straight forward. I love my new car and would recommend this dealership any day. easy and straight forward. I love my new car and would recommend this dealership any day. More
Had a real issue with their internet pricing and actual pricing. Difference of +$6,500 isn’t something you should hope your online customers should figure out for themselves. A 2021 Atlas advertised at MSR pricing. Difference of +$6,500 isn’t something you should hope your online customers should figure out for themselves. A 2021 Atlas advertised at MSRP $42,375 minus dealer discount $5,177 = $37,198. Less than an hour after I requested an out the door price the “dealer discount” disappears from the online listed price and I get an email with MSRP $48,900 because “price for add ons could not be listed because the computer won’t let us and the computer automatically gets the MSRP from(not clear where) and we can’t change it.” That sounds like some shady double talk to me. Of course they cover themselves by having a tiny disclosure that you have to click to find saying they’re not responsible for “errors” in pricing. Now I’d like to give them the benefit of the doubt and think it was a error in marketing/someone doesn’t know how to use the computer; and not a deliberate bait and switch. But the fact that it’s still listed at $42,375 and no dealer discount applied is suspect. This original dealer discount of $5,177 just happened 2 days ago so somebody must have looked at this deal and thought the advertisement was correct. In a time where we are forced to be online customers due to COVID you’d think Charles Maund Volkswagen would be more transparent with their pricing. Going to try Hewlett Georgetown, cross my fingers. I reached out to Daniel Bobadilla But didn’t respond . Worked with William Cole but I don’t blame him. I feel he was honest and upfront with me. #charlesmaundvolkswagen #volkswagen #bemoretransparent be More
Excellent! No pressure, kind, understanding and very patient. Normally this process is arduous but with Tony it was a true pleasure. Would highly recommend to anyone patient. Normally this process is arduous but with Tony it was a true pleasure. Would highly recommend to anyone More



