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Vanguard Volkswagen

Austin, TX

3.4
312 Reviews
At Vanguard Volkswagen, we’ve built our dealership around one simple idea: respect the customer’s time, intelligence, and expectations. Located in the heart of Texas, we serve drivers who want more than just a transaction—they want clarity, efficiency, and a team that actually follows through. Whether you’re purchasing a new Volkswagen, shopping our carefully selected pre-owned inventory, or servicing your vehicle, our focus is delivering a straightforward, professional experience from start to finish. We believe buying a car shouldn’t feel complicated or pressured. That’s why our team is trained to provide transparent information, real numbers, and a process that moves at your pace. No games, no confusion—just a clear path to the right vehicle for you. Our Service Department is a major reason customers continue to choose Vanguard Volkswagen. With factory-trained technicians, modern diagnostic equipment, and a commitment to doing the job right the first time, we make maintaining your vehicle simple and reliable. Many of our customers return again and again because they trust the consistency and efficiency we deliver. What truly sets us apart is our culture. We invest heavily in our people so they can deliver a higher level of service to you. That means better communication, faster response times, and a team that takes ownership of your experience—not just the sale. At Vanguard Volkswagen, we’re not focused on one-time transactions. We’re focused on long-term relationships, repeat business, and becoming the dealership you rely on for years to come. Experience the difference of a dealership that’s built with intention.
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6900 Burnet Rd

Austin, TX

78757

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Showing 312 reviews

June 24, 2021

Ryan made this process so seamless through his expert knowledge of the vehicles, programs, and financing available to me. I came into the dealership to service my 2018 Passat and left with a 2022 Taos - More

by Hannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wong
June 15, 2021

The staff was super kind and willing to work with me in order to get me into the car I really wanted. It didn’t feel like the typical car buying experience! Ryan was super helpful and patient with me durin More

by Whisper L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh, Ryan Wong
June 12, 2021

Billy was phenomenal to work with in purchasing our new ID.4. He was super prompt in setting up an appointment and quick to communicate and answer questions throughout the test driving and buying process. More

by WynGregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hankey
June 07, 2021

Absolutely LOVED my experience at Charles Maund VW! I loved working with Alexander! HE IS THE BEST! EL MEJOR! Since the minute I walked in it was clear he was willing to go the extra mile to make sure th More

by Arthur A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh, Alexander Morataya
May 23, 2021

Working with Ryan was super way and comfortable. The location is clean, easy to get to and welcoming. Every person that I interacted with was kind and helpful. More

by morgy228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bent, Ryan Wong, Derek Chase
May 14, 2021

Provide good and convenient service for the customer. It is a good place to shop for new or used vehicles. Would recomend to my friends More

by jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wong
May 14, 2021

Ryan was helpful and answered all of our concerns with patience. He genuinely cared for our needs and was yhorough in demoing the features. Great experience all around! More

by Memo.guerra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wong
May 13, 2021

Between Alexander, Ken (finance), and the Sales Manager (sorry forgot his name), it was a great, easy, streamlined process. Letting me and my wife come in at different times to complete the purchase was gr More

by chris.escobar2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh, Alexander Morataya
May 11, 2021

Great process start to finish. Found the exact car I wanted and setup everything by email. Setup a day and time to purchase the vehicle and was a quick and painless process. Ryan also did a thorough j More

by KIMCH3333
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh, Ryan Wong
May 11, 2021

Down to earth, no pressure, helpful and a great sense of humor. I needed assistance after my purchase and William was receptive. Great experience with him🙂 More

by shonmonique79
Recommend Dealer
Yes
Employees Worked With
William Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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