
Vann York Toyota
High Point, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Service was great and helpful I got what I wanted and it all turned out good all turned out good More
Sale person Clay was awesome and gave us the BEST service ever. I would buy a car from him again, but the owner walked right by us and didn’t speak or anything. Definitely not good customer service. ever. I would buy a car from him again, but the owner walked right by us and didn’t speak or anything. Definitely not good customer service. More
No gimmicks or trying to push extras. Great experience with Jerome Johnson. Very Professional and overall good experience. Great experience with Jerome Johnson. Very Professional and overall good experience. More
My car was delivered to home on the requested date by Fred Cook. Fred is very experienced and prepared with all the customer needs. He has answers for everything related to cars he is dealing with and sh Fred Cook. Fred is very experienced and prepared with all the customer needs. He has answers for everything related to cars he is dealing with and shall make us aware of all the necessary things. Had a very good experience with this dealership. More
Randy was friendly, concise and knowledgeable, nit just about the dealership and the industry but the vehicle I was interested in. Once chatting, Randy took a genuine interest in not just my purchase but about the dealership and the industry but the vehicle I was interested in. Once chatting, Randy took a genuine interest in not just my purchase but me and my reasons. I look forward to working with Randy and Vann York in the future More
Everyone was very friendly. James Petterson made everything so easy to get a car. Also answered every question me and my fiance had James Petterson made everything so easy to get a car. Also answered every question me and my fiance had More
Not pushy at all and has great pricing. Worked hard to make us happy with two purchases. Clayton Hudson is the BEST!! Worked hard to make us happy with two purchases. Clayton Hudson is the BEST!! More
From service to sales and finance the staff was great. Professional and helpful. Very attentive. They listened to my needs and what we were able to afford and found us the car we needed. They weren’t push Professional and helpful. Very attentive. They listened to my needs and what we were able to afford and found us the car we needed. They weren’t pushy and went above and beyond to help. More
Today my husband and I visited Toyota to have our oil change on our 2020 Toyota Camry. We were initially greeted by a member of the service team then by the Service Manager, Larry Neal. The exchange with change on our 2020 Toyota Camry. We were initially greeted by a member of the service team then by the Service Manager, Larry Neal. The exchange with Mr. Neal concerning our service was swift and extremely pleasant. He listened and answered the questions that we had as it related to specifics of the oil change and check points. During our visit, Mr. Neal had asked if he could speak with us for a moment. In our discussion, he discussed our treatment plan. He mentioned that we would need a cabin filter replacement. The first thing that popped into my mind was, “oh gosh, another expense that we must take care of today.” As my husband and I prepared ourselves to pay over $100 for our visit, Mr. Neal invited us into his office to talk further. Mr. Neal addressed the reviews that I previously wrote concerning our past negative experiences and apologized. He appeared genuinely sincere and we observed how empathic he was concerning what we went through. Mr. Neal expressed that he has worked for Toyota for 2 years and really values our business and want to ensure we are satisfied with the services received He then replied that he wanted to make things right by taking care of the service charges today. Both my husband and I were in shock. We expressed our sincere gratitude for his efforts to forge a new and positive relationship moving forward. The techs completed the service on our car in a timely manner. He, once again, communicated to us everything that was done on the vehicle and provided us with a print out along with wishing us a safe and good weekend. I am an extremely independent person and I insist on having a dependable and reliable vehicle. I felt confident that Mr. Neal saw to it that my Toyota was just that! I believe in accountability and Mr. Neal, on behalf of Vann York, did just that today. I look forward to continuing to do business with Vann York Toyota. More