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Varsity Lincoln

Novi, MI

4.9
434 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 434 reviews

July 01, 2023

Hands down the best sales experience. Cannot thank Sam, Stephen and Jere for their time, knowledge, and phenomenal customer service enough. Varsity Lincoln is worth your time and investme More

by rondeau_family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Stephen, and Jere
Jul 05, 2023 -

Varsity Lincoln responded

Thank you, Rondeau Family, for the kind words and the 5-star review! We are thrilled you had a great experience with our team! If there is anything else we can do for you, please let us know.

June 30, 2023

Denise Baiardi is an exceptional partner in the exploration of what's right for me as a buyer. Her knowledge of the vehicles, options, and incentives is incredible. She listens intently for the nua More

by cjl.kci
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Denise Baiardi
Jul 05, 2023 -

Varsity Lincoln responded

We appreciate the kind words and for sharing your experience you had with Denise! Thank you so much for shopping with us! Enjoy your new vehicle!

June 23, 2023

I travelled from Georgia to do business with Varsity Lincoln and specifically their GM Jere Law for my purchase of a 2020 Lincoln MKZ Hybrid. Jere worked diligently to find the specific vehicle I had be More

by barkerwa17
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jere Law
Jun 23, 2023 -

Varsity Lincoln responded

We appreciate the compliments and for making that long trip to our dealership! We are grateful for your business and we look forward to seeing you again!! Enjoy your new vehicle!

Jun 23, 2023 -

barkerwa17 responded

Thank you it was a great experience and I love the car!

June 16, 2023

Jere Law and Ben Leece were awesome to work with! Very attentive and responsive and addressed every concern I had regarding a purchase of a 2021 Lincoln Navigator. This is my third purchase of a use More

by TPR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Leece
Jun 19, 2023 -

Varsity Lincoln responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

June 16, 2023

Great dealership, knowledgeable sales people. Easy to work with, efficient. Have used this dealership for many years. More

by crb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Treharne
Jun 16, 2023 -

Varsity Lincoln responded

Thank you for the compliment and for your loyalty! All of us at Varsity appreciate your business and we look forward to seeing you again!!

June 09, 2023

We needed a used car and Jere Law couldn't have been more helpful. He was pleasant, professional and made us feel so comfortable. It was such a good experience. Jere Law is definitely the guy to go to! Ev More

by Jkrogol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember the names
Jun 12, 2023 -

Varsity Lincoln responded

Thank you so much for the compliments and the kind words! We appreciate you giving us the opportunity to earn your business. We're here for you anytime!

June 09, 2023

Jere Law and Karen Sabatini are the most outstanding sales team that I have ever worked with. Their professionalism and attention to detail should be emulated by all sales teams. I know that when I need More

by Metokarsky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jere Law and Karen Sabatini
Jun 12, 2023 -

Varsity Lincoln responded

We would not be able to grow and develop without feedback like yours! We are thrilled you had a great experience! Thank you for choosing us! We can't wait to have you back!

June 08, 2023

Very helpful staff and my rep Joe Perinelo was awesome! Got me in and out although I didn't have an appointment in a timely matter... would highly recommend! More

by Dsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Jun 09, 2023 -

Varsity Lincoln responded

Thank you for recommending us in your review! We're glad to hear that Joe was very helpful. If there is anything else we can do for you, please let us know!

May 31, 2023

Was eligible for a dealer loaner, but was directed to Enterprise. Had a car reserved; however, none was available. Knowing it’s difficult to gauge when others will return their loaner vehicle, I didn’t More

by licari1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Lanzilotti, Pat Stevens, Austin (Enterprise)
Jun 02, 2023 -

Varsity Lincoln responded

Thank you for taking the time to let us know about your experience. We are very sorry for any inconvenience we have caused you. We do hope you will come back and see us again. Thank you for being our customer!!

May 31, 2023

I have had nothing but good experiences at Varsity Lincoln! I have been having my Ford Fusion serviced there since 2013. Everyone is professional, friendly and easy to work with. The dealership waiti More

by Niser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel, Pat
May 31, 2023 -

Niser responded

To everyone at Varsity Lincoln, it was my pleasure to do the survey for your dealership! I have always had great service and a good experience every time! This is what I posted on Dealer Rater.Com Niser (Mrs. Gaines) I have had nothing but good experiences at Varsity Lincoln! I have been having my Ford Fusion serviced there since 2013. Everyone is professional, friendly and easy to work with. The dealership waiting rooms are clean and comfortable. They have a variety of snacks, coffee and teas. They get you in and out if you have an appointment and keep you informed if they are running behind. I would highly recommend them to friends and family! By the way, my husband purchased a Lincoln MKZ during the pandemic and is also a very satisfied customer. One more thing, my Service Consultant, Rachel is top notch! Niser

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