
Varsity Lincoln
Novi, MI
Filter Reviews by Keyword
By Type
Showing 433 reviews
5star+++ service for purchase of certified vehicle. I had found some minor issues with the vehicle after driving it for a couple days and, as promised, the dealership fixed problems professionally and with a found some minor issues with the vehicle after driving it for a couple days and, as promised, the dealership fixed problems professionally and with a sense of urgency as I was going on a trip. Special thank you to Jim M. who has been an been incredibly helpful, responsive, courteous. Would recommend this dealership. More
Worked with Mario to purchase a used vehicle that I saw online. It was a great experience ! Everyone at this dealership was friendly and treated me and my wife like family. First vehicle that I purchased h online. It was a great experience ! Everyone at this dealership was friendly and treated me and my wife like family. First vehicle that I purchased here and will not be the last. More
Bill Hardin - service consultant along with Rob & Kathleen provided excellent customer service! Their professionalism, efficiency, & kindness was exemplary! I highly recommend this dealership based Kathleen provided excellent customer service! Their professionalism, efficiency, & kindness was exemplary! I highly recommend this dealership based on my experience. More
Judd was extremely helpful and the financing department was quick and offered several options. I definitely would recommend this dealership. Selection of vehicles was nice. was quick and offered several options. I definitely would recommend this dealership. Selection of vehicles was nice. More
Our 3rd vehicle from this dealership.EXCELLENT is the Our 3rd vehicle from this dealership. EXCELLENT is the best way to describe them. Sales and Service. Highly recommend as sometimes you have good sa Our 3rd vehicle from this dealership. EXCELLENT is the best way to describe them. Sales and Service. Highly recommend as sometimes you have good sales, but then Service is lacking. Not at this place ! More
Jere and Judd made me feel right at home. Courteous, respectful and professional. No pressure and fair price with excellent service. Found my new go to dealership. respectful and professional. No pressure and fair price with excellent service. Found my new go to dealership. More
We had such a great experience here. From the minute we walked in the door, everyone was very friendly and helpful. Our salesman, Judd, was just the best! He had the MKC i was interested in already wait walked in the door, everyone was very friendly and helpful. Our salesman, Judd, was just the best! He had the MKC i was interested in already waiting for us to test drive! We eventually went with an MKZ (that I LOVE). Everything went very easy and smooth. Great dealership, you have a new customer for life! More
Having totaled out her 3 yr old Escape, my sister-in-law was in need of a suitable replacement. I located 3 possibles at Varsity. Before we could enter the Used Car Dept. we were warmly greeted by Sam Jamou was in need of a suitable replacement. I located 3 possibles at Varsity. Before we could enter the Used Car Dept. we were warmly greeted by Sam Jamoua. He empathized with her situation and went to work locating the 3 MkCs [all CPO]. After allowing her to test-drive & explaining the features, she was able to decide on the right one. She picked it up the next day after a smooth paper-work & delivery process. Many thanks to GSM Jere Law for his genuine concern & assistance in getting my S-I-L back on the road in a beautiful Lincoln. More