Varsity Lincoln

Vehicle still not repaired I had my 2017 MKC with less than 25,000 miles on the odometer, in for service for the heated seats being inoperable. Vehicle returned heated seats st I had my 2017 MKC with less than 25,000 miles on the odometer, in for service for the heated seats being inoperable. Vehicle returned heated seats still are not working properly! More

Varsity goes the extra mile (literally) October 2019 was my first experience with Varsity in Novi. My contact was in sales, Denise Banardi. I would recommend the dealer without a doubt to a October 2019 was my first experience with Varsity in Novi. My contact was in sales, Denise Banardi. I would recommend the dealer without a doubt to anyone looking for a car. The best part hands down was working with Denise. She's honest, fair, responsive, organized, diligent and wants what is best for the customer. I had so many questions, I needed direction and honest answers. Denise took me under her wing and together we found the perfect vehicle. Plus, I was extremely pleased with the trade-in amount they offered on my current car. All around the best experience I've had with a vendor in a long time. 5 Stars. Thank you for being awesome and going the extra mile "literally". Thank you. More

Used Car Sales I was looking for a 2016 White MKX AWD...so a very specific kind of pre-owned vehicle. My salesman, Jim Montroy, in Novi, MI was very helpful and kin I was looking for a 2016 White MKX AWD...so a very specific kind of pre-owned vehicle. My salesman, Jim Montroy, in Novi, MI was very helpful and kind. He was not pushy and very pleasant to work with. The office is very neat and clean and all the employees were professional and friendly. He helped me with filling out the paperwork online which made it so much easier for me. When I came in later that day to pick up the vehicle I had a few forms to sign and it was a done deal. Jim took the time to help me transfer some of my belongings from my previous vehicle to the new vehicle then showed me how to use the Sync system while pairing my phone to it. He also informed me the dealership has classes on the Sync system every Saturday which are free of charge to their customers. I am enjoying driving a luxury car and glad that I was able to purchase my vehicle from Jim Montroy at Varsity Lincoln of Novi. I look forward to a long lasting relationship with the kind folks at Varsity Lincoln. More

Just Bought I was quite happy with my buying experience at Varsity Lincoln. I chose to buy a certified pre-owned MKX rather than leasing a new one. I walked in co I was quite happy with my buying experience at Varsity Lincoln. I chose to buy a certified pre-owned MKX rather than leasing a new one. I walked in cold, didn't know any sales people. Met Jim Montroy who was very helpful and patient. Understood that I wanted a test drive. Let me take the vehicle overnight so my hubby could test drive it. Let me through the buying process, gave me an out when there was a glitch. Made the glitch right. Answered all of my questions. Made the process smooth and flawless. I will return, and have encouraged friends to as well. More

Bought an MKX Reserve from Varsity Linclon in Novi, MI I bought a Lincoln MKX Reserve AWD from Sam at Varsity Lincoln in Novi, MI, and it was the the most pleasant experience I have had buying a car. Ever I bought a Lincoln MKX Reserve AWD from Sam at Varsity Lincoln in Novi, MI, and it was the the most pleasant experience I have had buying a car. Everyone from sales to finance were so accommodating. They made sure I was comfortable while I was waiting on paper work and other details. They spend time going over the features on the car with me, and told me to stop by anytime I had a question. I would recommend this dealership to anyone looking to buy a new or previously owned Lincoln. They went the extra mile to make my care buying experience a pleasure. More

Used Car Sales I had a great experience going through the process of purchasing a used vehicle at Varsity Lincoln. I was nervous to make a bad decision on my vehicle I had a great experience going through the process of purchasing a used vehicle at Varsity Lincoln. I was nervous to make a bad decision on my vehicle purchase. I was recommended by two friends to visit Jere Law when I began searching for my next vehicle. I met with Jere to share exactly what I was searching for in an SUV. He patiently answered all of my questions and offered his expertise. Jere went out and found what I was looking for. Once I went back to the dealership and finished the test drive he took care of all the paperwork in one meeting. Brilliant! More

Service Did a great job getting me in and out!! All staff is great tow work with and I'll return any time and any day for service. Did a great job getting me in and out!! All staff is great tow work with and I'll return any time and any day for service. More

fanastic dealership I just picked up my 2019 Lincoln Nautilus from Jeff Nickoloff at Varsity. Lincoln. This is the second Lincolln I leased from Varsity and Jeff Nickolo I just picked up my 2019 Lincoln Nautilus from Jeff Nickoloff at Varsity. Lincoln. This is the second Lincolln I leased from Varsity and Jeff Nickoloff. His personal service and attention to detail in ordering just the right features for my car, make him an outstnding salesman....I love my new Nautilus and will always go back to Jeff at Varsity Lincoln,....he makes leasing a new car a fun experience! I live much closer to two other Lincoln dealerships,..but it's worth the drives to buy from the best! More

I love the red carpet treatment I highly recommend Varsity Lincoln! My experience is always superb with this dealership. I always leave with extreme satisfaction. Larry Porter is a g I highly recommend Varsity Lincoln! My experience is always superb with this dealership. I always leave with extreme satisfaction. Larry Porter is a great salesman and Pat Stevens is a wonderful serviceman . I have nothing but great feedback to give with every experience I encounter there! More

EASY IN AND OUT FOR ROUTINE SERVICE ALWAYS THE BEST SERVICE! BEEN A CUSTOMER SINCE 2012 THIS IS THE 4TH VEHICLE LEASED FROM THE VARSITY AND THE SALESMAN KEVIN MCCARTHY ANTICIPATES THE ALWAYS THE BEST SERVICE! BEEN A CUSTOMER SINCE 2012 THIS IS THE 4TH VEHICLE LEASED FROM THE VARSITY AND THE SALESMAN KEVIN MCCARTHY ANTICIPATES THE CONFIGURATION OF MKZ THAT I LIKE WHENEVER ITS TIME FOR A NEW ! More