Velocity Auto Sales

Most Pain Free Buying Experience Ever We just bought a 2008 Toyota Hylander from Velocity Auto Sales and it was the most pain free car buying experience we've ever had. Their no haggle po We just bought a 2008 Toyota Hylander from Velocity Auto Sales and it was the most pain free car buying experience we've ever had. Their no haggle policy ensures you get the best deal and the quickest buying experience possible. The price we got was at least $3,000 less than anywhere else for a comparable vehicle. Ty, our customer service rep and Cory the finance manager were both extremely friendly and helpful. There were a couple of things that needed tweaking on the car before we picked it up and Velocity accommodated those requests no questions asked. From start to finish, we spent less than an hour total buying the car, which is what stood out the most for us. When we're in the market for our next car, we will look at Velocity first and it will probably also be the last place we look because of their selection and prices. More

This was the most painless experience we have had purchasing a vehicle. Zach and Corey were very helpful, pleasant, patient. They answered questions for us and got us in and out quickly. We didn't purchasing a vehicle. Zach and Corey were very helpful, pleasant, patient. They answered questions for us and got us in and out quickly. We didn't feel pressured in any way. We have already suggested Velocity to some of our friends currently looking for a vehicle. More

We just bought a new mazda 3. We had such a good experience. They were not pushy at all. Definitely great service we will go there again for sure. Very friendly and inviting environment. Cory helped experience. They were not pushy at all. Definitely great service we will go there again for sure. Very friendly and inviting environment. Cory helped us with financing he was awesome and a great help. More

One of the best to work with. They got me what I wanted for the price I wanted and was done in less then a hour our the door with new car. I'd tell everyone I now to show here. Great people great prices. t for the price I wanted and was done in less then a hour our the door with new car. I'd tell everyone I now to show here. Great people great prices. thanks for taking great care of me More

I worked with Corey on my new purchase and got amazing service along with a great deal on a great car clean title low miles and bumper to bumper warranty for 5 years! Very excited would definitely recomme service along with a great deal on a great car clean title low miles and bumper to bumper warranty for 5 years! Very excited would definitely recommend to check this place out if looking for a new ride. More

We were able to drive quite a few cars, they just give you the keys. Most cars have only enough gas to go 20 miles or less, we had to put gas in two of the cars we drove. They don't come down on price, bu you the keys. Most cars have only enough gas to go 20 miles or less, we had to put gas in two of the cars we drove. They don't come down on price, but really try to sell you on an extended warranty--if you want it, you can get it 50% less than they start with, $4000 can come down to $2000. Then at the point of signing, they say and "here is the $500 we talked about for the auto-theft insurance..." I was there with my family and they never told us about this insurance, we got to read the fine print and I don't think it would ever payout with all the rules it has, including "has to be stolen for longer than 30 days". We didn't want it and they said it couldn't come off the price since it was "engraved on the windows"--xxx?!? We got up to leave and suddenly they were able to remove the $500 anti-theft charge. Their moods changed dramatically when they came back--with new attitudes like "super xxxxxxx". Their math didn't add/they are very good at their game, as we negotiated the cost of the extended warranty. The car seems to be good, but these two women give used car salespeople a their name, with their tricks and misinformation during the sales process including what the extended warranty covers, how long it will cover the car, how long the original warranty was, etc. I read the contract in 5 minutes and new more about it than they did, and got them to go to and extra year and 100k total miles. I'd probably buy another car from them, and we will see how good their extended warranty and their service is in the next 6 years. Overall, the car is nice, the price was good, and we'd buy another car from them. More

The salesman, Ty, was good to work with. Very good, in fact. Next was Steven, who sat down to sign papers with me. Steven was very nice and a Gephardt Approved sticker was pinned next to his desk. All i fact. Next was Steven, who sat down to sign papers with me. Steven was very nice and a Gephardt Approved sticker was pinned next to his desk. All in all, I guess things went okay, but I do have a fairly bitter taste in my mouth from a few things, in dealing with Steven: 1- He quoted my trade in at $13,800, but on the final contract, it came out $13,000. When I asked him 3 x's about it, and his supervisor, Cory in Finance, the explanation was that since I was saving money by doing a trade-in, saving money in less sales tax- than if I sold it private party- because of that, they were deducting that difference from the value of my trade in. 2- Anti-theft coverage of $5,000 for 5 years. He said he was "giving" that to me. When I got home, I noticed that it cost me $399. I asked if I could cancel it, and was told "no," again by both him and Cory. I asked if I could have opted out of it had I noticed that at the beginning, and the answer was "no." Seems to me that this cost should be included in the original, stated price of the car, since it is no more optional than the doors or tires on the car. 3- I was originally sold an extended warranty on the car for $1,944. I agreed, then he said, because I was buying that, he would also "give" me a "free" 2 year interior warranty through a separate company. When the contract was printed, it said that the extended warranty cost $1,344 and the interior warranty cost $600. Again, I wondered why the discrepancy between what was spoken, and what was printed. When I went back and re-did the contract without these warranties, Steven offered the extended warranty for $1,000. I guess that's how buying a car works. It leaves a bitter taste in my mouth, because in my mind, how it is spoken is how it should be written. Also, the real cost of the basic car purchase is $399 higher than I thought, and the trade-in was $800 lower than I was told. Having said that, the price on the car was still fair, and the value of the trade-in was still fair as well. I would almost give 3 stars, but I asked myself if I'll ever go back to Velocity, and the answer is no. More

From the start I had a very good experience and the prices were very low so I was excited to arrive and find a car I had been eyeing. The first woman that helped me was nice, even though I test drove t prices were very low so I was excited to arrive and find a car I had been eyeing. The first woman that helped me was nice, even though I test drove the wrong car I described they let me drive the others after. My salesman was extremely rude and pushy, giving me short, cold answers, and didn't look at me in the eye often. The second car I was interested in made a terrible noise when he started it, and that's where things started to go downhill. When I got my mechanic on the phone to ask questions he got the look on his face like "oh great." After that his mood changed, and he wasn't friendly at all. I do not recommend them! More

We were very pleased with our car buying experience. The sales staff was helpful but not high pressure in any way. We ended up buying 2 different cars and found the pricing to be very competetive to other sales staff was helpful but not high pressure in any way. We ended up buying 2 different cars and found the pricing to be very competetive to other dealerships we looked at. We would definately do business with Velocity Auto Sales again and will refer other people to their dealership. More

Went in to look at a 2007 Toyota Highlander. Had to wait to get someone to help to take it on a test drive. After getting a salesman to help, the vehicle would not start because of a dead battery. They jump to get someone to help to take it on a test drive. After getting a salesman to help, the vehicle would not start because of a dead battery. They jump started it and I took it on a test drive. Low tire light was on and after inspecting the tires found the there was one odd tire out of the 4. From my understanding all 4 wheels should match or at least the 2 on the same axle. In talking to the salesman he acted like he did not care and said I would have to talk to one of the managers/finance guys. They were busy so I came back the next business day. I had them look at my vehicle for possible trade in. While I was waiting I ask that they start the vehicle. Battery dead. Asked what they would do and I was told I have to talk to the manager. I was comparing this vehicle to another Highlander that had a towing package from another dealer. They offered me a towing package, but when I asked what was included he had to talk to his manager. Basically the sales guys have no ability to do anything except "ask the manager". When I asked to talk to the manager, it was their policy to only allow the customer to talk to them when they are ready to buy because they are to busy otherwise. Glad their business is doing so well that they dictate when they talk to customers. I was interested in buying the Highlander and left my number. I will see if I get a call back. More