Venice Honda

both dean and russ in service dept. are a pleasure to deal with.they greet you with a smile and happily answer any questions i may have.cramer honda can be proud of them both!my service visit on june 21 deal with.they greet you with a smile and happily answer any questions i may have.cramer honda can be proud of them both!my service visit on june 21 lasted only one hour and went smoothly. thanks to dean and russ and the rest of the service gang. More

Mike Gerdes was great to work with. He followed up with our original visit on several occasions and finally let us know about the Odyssey we purchased. When we were looking at the vehicle if he did not kn our original visit on several occasions and finally let us know about the Odyssey we purchased. When we were looking at the vehicle if he did not know the answer to a question he found the answer. Then Tim Platt came into the picture. The team worked well together. More

My wife Connie and I purchased a 2005 PT Cruiser convertible the latter part of April. Wayne Young called us after we had responded to one of your ads. We drove over to your store and met with Wayne convertible the latter part of April. Wayne Young called us after we had responded to one of your ads. We drove over to your store and met with Wayne. He showed us the car and answered some questions we had [if he did not know the answer, he went to someone who did] We were allowed to test drive the vehicle and after returning to your store, we informed Wayne young that we would like to purchase the vehicle. He sat down with us and presented the figures to us. We asked him if we could negotiate on the price quoted and he offered to bring his sales manager into the room. We then were intordudced to Tim Platt who assured us that there would be no high pressure tactics and that they would do their best to earn our business, which they definitely did. After negotiating for a few minutes, a price was agreed on by Tim and Wayne and ourselves. Some of the negotiation involved replacing the driver side sun visor. We were advised by Wayne and Tim that the cost would be over $100 due to the fact that they could only buy both visors and not just the broken one on the driver's side. They stood behind their word and ordered them for us. Not only did they repace them, but they also had them installed for us in your service department. I drive the car over to your store to attend your open house and when I arrived at the service department drive up I was greeted by service advisor Russell Gineo, who addressed me by name and acknowledged the sun visor installation as per Wayne Young. I asked Russell if there was going to be any charge to me and he said "you will pay nothing for the installation". After attending the open house and enjoying the food and drink provided and having the opportunity to meet the owner of the store Compton Cramer, Mr. Gineo informed me that my car was parked under the canopy out of the hot sun and was all ready to go, again with no expense to me. I did not have the opportunity to meet Mr. Cramer personally, but after listening to his thank you address to me and several other recent car buyers, I fully understood why every one we met associated with Cramer Honda was so courteous and totally professional. Mr Platt and Mr. Young did everything they agreed to do during the negotiations and Mr. Gineo put the "frosting on the cake" with his courteous and professional service. All of these folks involved in the purchase of our beautiful little convertible enhance the happines of my wife with her special little convertible. Although I did not get to tell Mr. Cramer personally, i would like to tell him that he is very fortunate to have these three individuals as part of the Cramer dealership family and that it is very evident to a recently new Floridian why the Cramer stores are so successful. By the way--a little side note. before moving to Sarasota three and a half years ago, I lived in the same city for 62 years and spent 42 of those years in the automobile business mostly in management positions, including both new and used vehicles. I did not say anything to Mr. Young or Mr. Platt about my past, as I did not want to interfere with their presentation or closing abilities. The evidence of their effectiveness is in the outcome. My wife and I are blessed to having been given the opportunity to do business with the Cramer group. Sincerely, Lou Vidal More

Who would have ever believed that we could drop in 'on a lark' to a dealership and come out thinking that it was the most positive, professional,experience in buying a car...EVER!!! We were soooo impressed lark' to a dealership and come out thinking that it was the most positive, professional,experience in buying a car...EVER!!! We were soooo impressed with our salesman, Kevin Mazzara....he was so friendly, knowledgeable, patient and helpful. He seemed to anticipate each of our questions and made some terrific suggestions in our decision process. We are so glad that he called to advise of the 2011 Civic EX that became available!! Cramer actually beat our USAA buying service price, too!! Every step was a pleasure with all of the staff and we know that we can expect the high level of professionalism and support in the servicing of our new Civic! We had a wonderful surprise in noting that Dean Harris,Service Mgr. was with Cramer. Several years ago, he was the manager in another dealership and was the best!! Thanks so much for all the effort Cramer invests in the caliber of their staff!! Bonnie & Dave Scalley More

This dealership was fantastic. We walked in the door and, unlike many other dealerships I have been to, we were greeted immediately by Jim, our sales person. In fact, when Jim stepped away to grab a set of k unlike many other dealerships I have been to, we were greeted immediately by Jim, our sales person. In fact, when Jim stepped away to grab a set of keys, we were asked by another employee if we had been helped (the answer was yes, but it's good to know that the salespeople care about the customers). Jim was knowledgeable about the Honda Odyssey, and he was not pushy when selling options and trim levels. When we bought the vehicle, Troy helped us get through the paperwork quickly; in addition, Lance (the general manager) was checking on us all the time to make sure we were satisfied. This dealership provided us with an excellent car buying experience. My only issue was the relatively expensive dealer fee, but it was well worth it for such courteous, knowledgeable staff members. More

Thank you so much for your honesty and integrity (to the team at Crammer Honda. After relocating back to Florida with a bad tast in shopping for cars in Florida at several dealerships which i would NOT ment team at Crammer Honda. After relocating back to Florida with a bad tast in shopping for cars in Florida at several dealerships which i would NOT mention, it was a joy to meet the team (Tim, Jorge pronounced "Hoar-hey" hope I got it right! Chris,Paul, Bob Troy and the many others who were not pushy and mouthing off lies. My son-in law and daughter were treated with much respect as a young married couple starting out with the NEED of a secound car. Their expertise at this dealership is par excellence and I would HIGHLY recommend to everyone to check them out they are AWESOME. Thank you Guys for everything!See you at your next open house Elizabeth Very Satisfied Customer! More

We arrived at the Honda dealership and were immediately greeted by Jim and taken inside to talk about our needs. Jim was friendly, courteous, and mindful of what we said we wanted to look at. He did a gr greeted by Jim and taken inside to talk about our needs. Jim was friendly, courteous, and mindful of what we said we wanted to look at. He did a great job answering our questions, and referred us to someone else if he wasn't sure of something. He showed us what we wanted to look at, but as we weren't sure that that was what we wanted, he showed us some options. We found a car we really liked, and took it for a test drive. Tim really took the time to explain the leasing program to us. We liked what we heard and decided to go with that option, as we both liked the vehicle and felt it suited our needs. We worked with Troy, the finance person, who was friendly and efficient and got us finished as quickly as possible. Our vehicle was waiting for us and we got a quick lesson on some of the mechanics of the car. All in all it was a pleasurable experience, and I would recommend this dealership to anyone looking to buy a new or used vehicle. We felt that the price we are paying was within our intended budget and we are enjoying driving our Honda Fit. More

Dan and Tim were great to work with and I would definitely recommend Cramer for anyone looking for a used cars (that's what we bought). They were both very professional and worked hard to put our d definitely recommend Cramer for anyone looking for a used cars (that's what we bought). They were both very professional and worked hard to put our deal together. We are from out of state so there were some issues associated with that, that they handled beautifully. We had an excellent experience!! More

I just purchased a new Honda Fit Sport at Cramer Honda of Venice. The reason I went there is because I had good service on my Honda Accord. I was treated respectfully couteously and did not feel pressured. I Venice. The reason I went there is because I had good service on my Honda Accord. I was treated respectfully couteously and did not feel pressured. I would recommend this dealership to anyone. I am very happy with my new car. I test drove it and all the featured were explained to me. Pat More

Kevin was very helpful and professional during the entire car buying process. He listened to my needs and helped me decide what vehicle was best for those needs. He was not high pressure, yet called to see car buying process. He listened to my needs and helped me decide what vehicle was best for those needs. He was not high pressure, yet called to see if I had any questions and was able to answer them or find an answer for me. More