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Venice Toyota
Venice, FL
1,194 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,194 reviews
September 30, 2013
I purchased a new 2013 Toyota Rav4 from Cramer Toyota via internet & email exchanges with Sue & Sherri, I live about 180 miles away from Cramer Toyota but they had the exact vehicle with the options I wanted internet & email exchanges with Sue & Sherri, I live about 180 miles away from Cramer Toyota but they had the exact vehicle with the options I wanted, my local Toyota dealers in the Sanford & Orlando, FL. area all were willing to dealer trade for this vehicle but at a much higher price than Cramer Toyota was offering. Once I agreed on the price for my new Rav4 I also asked about my trade in. After Cramer Toyota did some research I was email back an offer for my trade again higher than any of the local Toyota dealers. I decided to drive to Cramer Toyota in Venice, FL & complete the sale with my trade in. Sherri had my new Rav4 all ready for delivery upon arrival, The sale was completed with the exact amount for the new Rav4 & my trade in as agreed upon. All I can say is Cramer Toyota provided an honest & great sales experience for me. More
by mikelevine64
Employees Worked With
Sue & Sherri - Internet Sales Dept.
September 29, 2013
I was looking for a lease and after an intense 3 month search I decided to visit Cramer Toyota/ Scion of Venice. Joe Medena was my sales rep and he did a superb job explaining everything to me with honest search I decided to visit Cramer Toyota/ Scion of Venice. Joe Medena was my sales rep and he did a superb job explaining everything to me with honesty. This was my first time leasing a vehicle so was a bit skeptical about going into a it at first but Joe explained the 1 million questions I had and in 2 days I was driving off with the Scion tc I had been interested in. I recommend anyone who is car shopping to visit this dealership because I was treated as a human not a walking $100 bill and they made my first lease a wonderful experience! Thank you, Joe! More
by esthergraber3
Employees Worked With
Joe Medena
June 17, 2013
Bought a brand new highlander 4 days later tried to put the back seat down didn't work! Called service department they Told me 2 hrs to fix so i drove up there to drop it off and the the service guy says the back seat down didn't work! Called service department they Told me 2 hrs to fix so i drove up there to drop it off and the the service guy says to me that will be 4 hrs and I said what and he said yeah 4 hours I asked for a temp car since I am from out of town they told me 35-40 dollars for a rental since it was not the engine it was not covered. I just spent over 30,000 on a highlander that broke in 4 days and you quote me 2 hrs then when I arrive tell me 4 so I ask for a rental and no!!!! Wow great job. Not. Wait it gets better now today I drop it off again and made arrangements with my wife to pick me up and do some stuff for 4 hours till my car is fixed called them after 4 hours and they told me this is an all day job and that they have both there best upholstery guys on the job. What happen to 2 then 4 and now all day for it to get fixed. Now my wife and I are stuck in Venice till it done. Horrible customer service will never recommend!!!!! More
by Cdubbya44
Employees Worked With
Mike. Who cares no there did
June 14, 2013
We bought my wife's car here. The purchase was not a bad experience. She got a good deal. The service department is another matter. We bought a service plan so the oil changes and basic service was p bad experience. She got a good deal. The service department is another matter. We bought a service plan so the oil changes and basic service was pre-paid. Of course that meant they would find another $200-- $300 worth of work that "had to be done" every visit. The final straw was when they told her she neded new brakes, that they were so bad that they would not let her drive the car. She had to have a complete brake job right then, that her car was unsafe to drive. After insisting on taking the car for another opinion, we got a call from that repair shop asking why we thought the brakes needed work, was she experiencing issues that might point them in a different direction? They said the brakes had another two to three years service left on them. Today I took in her battery that was dead. A seven year battery dead after three years. Auto Zone had tested it for me and suggested I take i back to Toyota as it was obviously under warranty. Since I had the battery and not the car at first they said there was nothing they could do. The employee and manager attitudes were so bad that I got angry real quick. After a coulple calls I was able to get the info they required and they finally replaced the battery at a prorated cost. It took ten minutes of going back and forth before they were finally able to write me up. Will never set foot in this dealarship again. More
by NOTHERUNHAPPYCAMPER
Employees Worked With
Danny Geist and Maria Doyle
June 03, 2013
My husband and I were extremely impressed by the professionalism of this dealership. Our salesperson was very knowledgable an extremely courteous in answering all our questions. We would highly reco professionalism of this dealership. Our salesperson was very knowledgable an extremely courteous in answering all our questions. We would highly recommend this dealership and especially our salesperson, Eli Goodman! More
by dfdahm
Employees Worked With
Eli Goodman
May 26, 2013
Excellent Lease deal on a 13 Camry...Brian Kramer was a huge help and never pushy. Ron was super in finance and had us in and out in no time. And Jeff the Sales Manager was very friendly. Worth the driv huge help and never pushy. Ron was super in finance and had us in and out in no time. And Jeff the Sales Manager was very friendly. Worth the drive to Venice from Lakewood Ranch. Highly recommend Cramer Toyota for a new car purchase. More
by goode123
Employees Worked With
Brian Kramer
April 11, 2013
We recently purchased a used 2011 avalon from Cramer toyota (our 5th purxhase fron Cramer). Both my wife and I have commented that it was the most pleasing vehicle transaction that we have experienced toyota (our 5th purxhase fron Cramer). Both my wife and I have commented that it was the most pleasing vehicle transaction that we have experienced in decades. Our sales rep. (Frank Ragen)was pleasant--hint- no high pressure-and very very helpful through the entire process--including after sale issues. We don't care where you buy, but you you are short changing yourself if you don't consider Cramer Toyota as a possible source for your next vehicle. More
by bobnan
Employees Worked With
Frank Ragen
March 31, 2013
My husband and i have bought many vehicles over the years and it is a chore I have always dreaded. I ended up atCramer Toyota and the best experience ever. Bobby Stuart was awesome! They really do treat you and it is a chore I have always dreaded. I ended up atCramer Toyota and the best experience ever. Bobby Stuart was awesome! They really do treat you like family. We are in the process of buying a vehicle for our daughter and Bobby is going above and beyond to help her. Cramer is now my dealerships of choice! More
by Kathleenbur
Employees Worked With
Bobby and Lance
March 24, 2013
WHEN I BOUGHT THE NEW AVALON I HAD NO INTENTIONS OF BUYING A NEW PHONE TOO. THE SALESMAN NEVER ASKED ABOUT MY PHONE OR SAID ANYTHING ABOUT HOW MANY THINGS IT CONTROLLED IN THE CAR. WHEN I COULDNT G BUYING A NEW PHONE TOO. THE SALESMAN NEVER ASKED ABOUT MY PHONE OR SAID ANYTHING ABOUT HOW MANY THINGS IT CONTROLLED IN THE CAR. WHEN I COULDNT GET IT CONNECTED TO THE BLUETOOTH SERVICE I CAME BACK AND ASKED HIM TO TRY. HE COULDNT GET IT TO WORK EITHER SO HE SET UP AN APPOINTMENT WITH THE SERVICE DEPT. WHEN I BROUGHT THE CAR IN JEFF TOLD ME THE PHONE WOULD HAVE TO BE "UPGRADED" I CALLED MOTOROLA AND THE AGENT JUST LAUGHED AND SAID " HE MUST BE KIDDING" THIS PHONE IS ONLY 6 MONTHS OLD AND WORKS FINE IN MY OTHER CAR. More
by GRUMPY717
Employees Worked With
JEFF SALESMAN FRANK POPPER
March 10, 2013
i was lied to about the cost of the van i bought they said i would pay $279 for 4 years at 12.79% now the finance company said it it 13.99 % for 5 years and then the van i bought for $10,900 and i had a said i would pay $279 for 4 years at 12.79% now the finance company said it it 13.99 % for 5 years and then the van i bought for $10,900 and i had a $2000 trade in which should brought my cost down to 8900 plus tax and the dealer fee now with my total charges are $16,788 i was ripped off More
by rjn21122
Employees Worked With
Randy internet sales
