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Venice Toyota
Venice, FL
1,212 Reviews
Venice Toyota in Florida is a new and used Toyota dealership also serving shoppers in Nokomis, Englewood, Placida, and Port Charlotte. We know that car shopping can feel like a chore. You've got countless dealerships vying for your attention, but we promise, a visit to our showroom is different. From the moment you step foot on our lot or click through our website, you'll discover a car-buying experience that's easy, fun, and all about you. We're not just here to sell you a vehicle; we're here to help you find the perfect one for your life's adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,212 reviews
August 18, 2014
Terrible experience I received a call that the service required for my sons car would be 1500 and that does not include the cost of 2 tires that is also needed. When I as I received a call that the service required for my sons car would be 1500 and that does not include the cost of 2 tires that is also needed. When I asked for an explanation of charges and stated there needs for something to be done about the price. I was told "what is your problem" and if I could find a 10% off coupon that would be the best they could do. I has to ask 3 times for a breakdown of what they intended to do and finally asked to speak to a manager. "Danny" got on the phone and states "that's the price" and what did I expect the car had not been in their shop for almost three years. I never received an apology for the way their service person spoke to me. I explained that the car in question was bought from them and when I was the sole driver of the vehicle I was always in there. I gave the car to my son and on his limited budget he was doing the best he could but still getting service done. The car I currently drive bought from that dealership is always brought in for required maintenance and I have recently been inquiring about a another vehicle to purchase for my youngest daughter. I obviously don't expect something for nothing and rely on certified Toyota service but I don't need to be insulted because I have the audacity to inquire about what I am paying for. So you lost a customer and goodwill and could not care less. I told Danny I was just going to have my son pick up the vehicle and we would bring the car elsewhere. Danny informed me that indeed a splash guard was repaired and I needed to pay for that. I replied "why was this work done without my ok? And how much is it?" Danny said he did not know and transferred me back to the original service person who was so disrespectful. That salesperson who I cannot recall his name informed me that indeed no work had been done and my son could pick up the car. I just feel terrible about having to do this to my son and we have another appointment with a qualified professional set up to do the work on his next day off. Cramer is used to not being questioned and is so busy that it doesn't care to provide or give customer service that will keep their customers. More
by Msmomrules
Employees Worked With
Danny
August 03, 2014
Went in for service, bought a new car Sandeep is a magician!!! He listened to what I wanted and made it happen! Kyle is great.!He's friendly, considerate, knowledgeable and not pushy : Sandeep is a magician!!! He listened to what I wanted and made it happen! Kyle is great.!He's friendly, considerate, knowledgeable and not pushy :) More
by kimm0124
Employees Worked With
Sandeep, Kyle
August 02, 2014
A Touch Of Great Hospitality I can not say enough about Cramer Toyota. I had been looking for a car on their web site. I found one and talked to a customer rep. online. Next I rec I can not say enough about Cramer Toyota. I had been looking for a car on their web site. I found one and talked to a customer rep. online. Next I received a call from Randy Haden from their internet sales. He was so very helpful, answering any questions I had. Set up an appointment to come to Cramer on Tuesday. From the moment I walked through their doors I felt so special. Fran Slump was the person who worked with me and gave me 100% of her time. From Fran and everyone who worked with making my experience in purchasing the car that I wanted a breeze I want to say Thank You. I will always be thankful for all the help. More
by searsh
Employees Worked With
Randy Harden, Fra Slump
August 02, 2014
Great Dealer I came in to test drive a Toyota Rav4 and ended up purchasing one the next day. My experience with the staff at Cramer Toyota was fantastic. Sherri I came in to test drive a Toyota Rav4 and ended up purchasing one the next day. My experience with the staff at Cramer Toyota was fantastic. Sherri F. was patient and supportive and worked with me and trying to find the best deal for me. The financial staff as well as great and did not pressure me or push me to put money down or just take their deal. They were realistic and creative. My car I was trading in was not old and I was upside down with it. They were able to help me get in a car that I now feel safe in and comfortable. I will recommend Cramer Toyota to everyone and have been singing the praises since I purchased my car. Did I say I Love My Car.... More
by jean.clearwater
Employees Worked With
Sherri Fox, Sandeep, Jeff
June 19, 2014
Sales sells a Scam extended warranty. Have a trans failure on a 2007 Highlander with 45k miles. call the extended warranty sold by Cramer. Not covered they want to see service records for Have a trans failure on a 2007 Highlander with 45k miles. call the extended warranty sold by Cramer. Not covered they want to see service records for transmission. There is no trans service required till 60k miles! Just an excuse to scam the customer! Dont spend money on this warranty! Called Toyota, they could care less as well that the trans failed at 45000 miles. Contract #WAS0080001478 Time to visit my lawyer! More
by Terrett
Employees Worked With
sales
June 09, 2014
toyota camry I recently bought a new Toyota Camry at Cramer Toyota of Venice and Im so pleased with their excellent service. Everyone is so friendly. My salesman, I recently bought a new Toyota Camry at Cramer Toyota of Venice and Im so pleased with their excellent service. Everyone is so friendly. My salesman, Eli, helped me find the perfect car in my price range. He showed me all of the different options and got me a good deal. I will be recommending Cramer Toyota to my family and Friends. Keep up the great work! More
by hhappyccustomer24
Employees Worked With
Eli Goodman
June 04, 2014
Best Buying Experience After many attempts to buy a New Vehicle at Cramer Toyota, Joe Medina made it work. We respect his Honest, Straightforward, Humorous approach, that t After many attempts to buy a New Vehicle at Cramer Toyota, Joe Medina made it work. We respect his Honest, Straightforward, Humorous approach, that took the stress out of buying a new vehicle. His knowledge, professionalism & determination to make it a rewarding experience, paid off with Future Loyalty to this One of a Kind Salesman !!!! We highly recommend requesting Joe Medina to receive the Respect you deserve upon walking in the door. More
by Captaz
Employees Worked With
Joe Medina
May 07, 2014
I would highly recommend Cramer Toyota Of Venice Fran Slump was wonderful to work with, we purchased two vehicles that day. Everyone was friendly at the dealership, best car purchasing experience we Fran Slump was wonderful to work with, we purchased two vehicles that day. Everyone was friendly at the dealership, best car purchasing experience we have had. I love my new vehicle, and my daughter is enjoying hers as well. It was such pleasure working with Fran from beginning to end. We will be repeat customers when the time comes to purchase another vehicle. Rose and Allison More
by Rose00
Employees Worked With
Fran Slump
April 29, 2014
Venice Toyota rip off for those who don't shop. They asked 20% more than kelly blue book for their car and offered 20% under kelly blue book for my car. Then I find the car I test drove at Venice To They asked 20% more than kelly blue book for their car and offered 20% under kelly blue book for my car. Then I find the car I test drove at Venice Toyota for 1000 less on Ebay. Rip off joint. More
by edteach
Employees Worked With
Salesman
April 09, 2014
Lease of my new Avalon Last Saturday, my husband and I came to Cramer Toyota to look at the new Avalon. We have purchased many cars in the past from Cramer and always retur Last Saturday, my husband and I came to Cramer Toyota to look at the new Avalon. We have purchased many cars in the past from Cramer and always return because of their wonderful treatment of customers. Two years ago I purchased a new Camry from Omar Eastman and asked for him again. He was in the showroom and was, as usual, most helpful. Needless to say we rode away later that evening with our new Avalon. Couldn't have been more pleased with the help provided by Omar, Ron and Sanjay. As usual it was a truly exceptional experience. More
by midnight02
Employees Worked With
Omar Eastman and Ron and Sanjay
