Venice Toyota

Cramer Toyota is the best car dealership I have ever done business with. Everyone there is so nice, SO NOT the stereotypical sell-sell-sell pressure you think of when you think of car dealers. I did a lot of business with. Everyone there is so nice, SO NOT the stereotypical sell-sell-sell pressure you think of when you think of car dealers. I did a lot of research online before deciding on a Toyota Yaris, and was able to get a lot of information about the car from Sherrie Fox, one of the Internet Dealers they have there at Cramer Toyota. She always emailed me back right away (and I sent her quite a few emails!) and quoted me a great price, before I ever set foot in the dealership. When I actually went in, Sherrie was great and so was everyone else. No one made me feel bad about my less than perfect credit - they were very casual about it and told me my options. Usually in similar situations, you are made to feel like a bug under foot for having bad credit, but these guys were all awesome. I am really glad I did my research online first, so I didn't have to "dealer-hop". Cramer Toyota is the best! More

We were in the market for a new car and had checked out a few dealerships in the area. Being most comfortable with Crystal's presentation, accommodation and kind demeanor, we bought from her the next day. few dealerships in the area. Being most comfortable with Crystal's presentation, accommodation and kind demeanor, we bought from her the next day. After a little negotiation over price we were able to come to a favorable conclusion, driving the new car off the lot with big smiles all around. Both Crystal and Jodee were stellar!!!!! The whole transaction far exceeded our expectations! The incredible need to take a shower after leaving most dealerships is NOT present at Cramer Toyota of Venice! :) Everyone made sure that the what, when and how met OUR specifications. They even expedited delivery the next day from another location to facilitate our wishes... No pressure and no need to make any rash decisions with these pros! This dealership is definitely one that we do recommend and will purchase from in the future. The gathering for new customers to get to know management, sales, and service was also a really nice touch. More

We have purchased two Toyotas from Cramer Toyota and have had excellent interaction with their staff and especially Roger Powers, whom we were fortunate enough to have as our salesman. He is the epitomy of had excellent interaction with their staff and especially Roger Powers, whom we were fortunate enough to have as our salesman. He is the epitomy of what a car salesman should be. He is honest and knowledgeable, keeps in contact with us after our purchase and is always available if we have questions. He has made us feel extremely comfortable when deciding on our vehicle, never pressuring us and always giving my husband and me space to talk privately with each other. This is all very important to us and when we went back to Cramer Toyota to purchase our second vehicle, we asked for Roger and if he hadn't been there we would have returned on another day when he would be there. The people at Cramer Toyota worked with us to get the vehicle we wanted at a very acceptable price and everyone we dealt with during the financing was friendly and open and we felt very much at ease with all of them. We bring our vehicle to Cramer Toyota for service and have always been very satisfied. Someone will always come and talk to us about what was done and the low wait time shows us that Cramer Toyota cares for their customers and values their customers' time. We were in an accident, had our vehicle towed to Cramer where it was repaired in record time and they took all the burden of arranging for a rental vehicle off us, at a time when we were definitely stressed. The staff was kind, sympathetic and helpful during a time when we needed that. My husband and I wouldn't even consider going to any other dealership. Cramer Toyota and Roger Powers is the best there is, and this is why we have given this review. More

Sherie Fox made our buying experience a pleasure. She is totally professional: intelligent, informed, honest, helpful, efficient, and friendly. We went to Cramer after having been at another Toyota dealer i totally professional: intelligent, informed, honest, helpful, efficient, and friendly. We went to Cramer after having been at another Toyota dealer in the area. The contrast in how we were treated was dramatic. We are glad we went to Cramer. We would go again if we needed another car. More

Excellent sales and support. Sherrie made the buying experience very pleasant. She went out of her way to go over all of the features of our new Venza and even programed in our cell phones and garage c experience very pleasant. She went out of her way to go over all of the features of our new Venza and even programed in our cell phones and garage codes. I would definetely reccommend Cramer to anyone looking to purchase a vehicle. More

My previous experience with this dealership was not pleasant several years ago. Let's just say is was more like your stereotypical car dealer - very pushy. Needless to say I walked out as I did not a pleasant several years ago. Let's just say is was more like your stereotypical car dealer - very pushy. Needless to say I walked out as I did not appreciate being pushed. I know what I want to spend and a dealer can either work with in that or they can't. My husband has always appreciated the Toyota brand as it was his chosen brand in his youth. I had my reservations when he pulled in to Cramer expecting the same style of sales that I had experienced previously. Let me tell you things have changed! We were in the market for a car for our daughter and pulled up to the used car area. We were greeted by Allen a very pleasant gentleman with a calm demeanor - if you knew my husband you would understand how important this is to our whole sales experience. My husband is a tough cookie. Allen was not pushy at all. He appeared to be very straight forward and honest - he either could accept our offer or he couldn't. He was also very patient as we discussed almost all of the previously owned vehicles and then moved over to look at the new models. Though we did not purchase a car on that day, we did return the next day this time with our daughter. Again Allen was very patient with our 18 year old which if you have teenagers you know how indecisive they can be! He made us feel like he had all the time in the world and was our personal salesman. He didn't appear worried about any other customers on the lot and/or what sales he might be missing out on by being with us. He also has a fabulous sense of humor another plus with my crazy family! All in all because of how we were treated on the previous day by Allen we came back and purchased my daughter's first brand new car! Mike the manager was also great. He wasn't overpowering or your typical "I've got to take this offer to the boss" cheesy guy. He was straight up and straight forward. Ron in finance was also wonderful. We were paying for the car in full and did not require fianancing; however, he explained all of our options with additional warranty programs. I even bought a package for my own car! He made us feel right at home and very comfortable. Going foward, I would definitely recommend Cramer Toyota to my friends and family members to actually anyone who asks! The folks there handled us professionally and with grace. Thank-you, for making this purchase and extremely pleasant one for my entire family. While my daughter drove home in her new Toyota she commented that Allen was "Really Cool". More

We have bought over forty new cars between the two of us in the last fifty years. This was by far the best car buying experience we have ever had. Not only was the price acceptable but Brian Kramer also o in the last fifty years. This was by far the best car buying experience we have ever had. Not only was the price acceptable but Brian Kramer also obtained the color and options that we were looking for. All other dealers that we went to were not as co-operative or helpful. He spent two hours with us on the day of delivery explaining the features of the car and told us to not hesitate to call him should we have any problems whatsoever. We have never, ever had service such as this before. If all your other sales people are as good as Brian you have an outstanding dealership. I am sure this is so. Communication and follow-up is excellent. Although it's a 30 mile trip for us, we plan to have our service performed at Cramer of Venice. More

I am extremely pleased with both the service and the deal I received. I wanted to surprise my daughter with a brand new vehicle and not only did they stick by the price I was quoted they went out of their wa I received. I wanted to surprise my daughter with a brand new vehicle and not only did they stick by the price I was quoted they went out of their way to make sure the car I purchased was exactly perfect.When we went for a test drive Crystal was very knowledgeable about the vehicle and its features. She was able to answer all of my questions thoroughly. She went over all the features and warranty information so I could be sure it was a safe and reliable purchase. I am a repeat customer at Cramer Toyota and plan to return again for my next purchase.Needless to say the surprise was a big hit!!! Sincerely, Anne M. Cicchetto More

Thank you for the pleasant buying experience today! Brian Kramer was very helpful and knowledgeable, not to mention friendly and pleasant. He delivered everything that was promised to us in a timely manner. Kramer was very helpful and knowledgeable, not to mention friendly and pleasant. He delivered everything that was promised to us in a timely manner. I would highly recommend him to friends or family members who are looking for a new vehicle. Thanks again! More

I contacted 6 dealers via the Internet. Although others purported to have Internet Sales Specialists, Cramer was the only one that had a person devoted to that function. Sherrie respected my wishes not to purported to have Internet Sales Specialists, Cramer was the only one that had a person devoted to that function. Sherrie respected my wishes not to receive calls until I called to close. Super! More