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Venice Toyota

Venice, FL

4.4
1,193 Reviews

900 US Highway 41 Bypass South

Venice, FL

34285

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Showing 1,193 reviews

May 25, 2018

Uneasy My husbands car needed a new air conditioning system and he thought the price of $2500 was exhorbitant. They managed to come down to $2000, and consi More

by Carman210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Wismer
May 31, 2018 -

Venice Toyota responded

Thank you for providing us with this feedback as we are always trying to improve. Please feel free to contact our customer relations manager Courtney Wiggins by phone 941-484-9000 or e-mail, cwiggins@venicetoyota.com.

May 25, 2018

Great experience at Venice Toyota From initial phone call w/Jeff Blair to showroom contacts w/Tre, salesman and Mario in finance very smooth and trouble-free transaction. No pressure w More

by SGC Paradise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario in finance, Jeff Blair, Trey Hale
May 31, 2018 -

Venice Toyota responded

Congrats on your new Toyota! It's great to see that you had an exceptional experience with Trey and our team!

May 24, 2018

5 star review, excellent service Service was Fast to schedule the repair, TheyGot it in right away, The Repair was done properly and efficiently. Excellent experience!! Exactly wh More

by Jax's Ride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bess
May 31, 2018 -

Venice Toyota responded

Thank you for your kind words! We will be sharing this with Brian!

May 23, 2018

Needs some work We bought a used 2010 vw eos from thd venice dealer. The young gentleman that sold us the car really didnt have much experience. It took over 2 weeks More

by Brendagreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roman Caperna, Chris Cagno, Trey Hale, Aaron Causey
May 31, 2018 -

Venice Toyota responded

Thank you for your feedback. We are sorry to hear that you had a less than positive experience with our dealership. If you would like to discuss your experience further, please contact our customer relations manager Courtney Wiggins by phone 941-484-9000 or e-mail, cwiggins@venicetoyota.com.

May 20, 2018

2018 Rav4 We very suddenly found ourselves in need of a new car. An online search at Toyota Venice brought us in to see Roman, who was not only friendly but ve More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Caperna, Omar Eastman
May 31, 2018 -

Venice Toyota responded

It is fantastic to read that Roman goes above and beyond for his customers! Thank you for letting us know - we will definitely be sharing this review with him.

May 18, 2018

2018 tundra crew max purchase I came to Venice in search of a new Tundra. I was immediately impressed with Cheryl. She was very professional and answered my numerous questions. More

by SarasotaTom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Blair, Cheryl Harris
May 31, 2018 -

Venice Toyota responded

Thank you for recommendation! We are happy to see that Cheryl made a lasting impression, we are proud to have her as part of our team!

May 13, 2018

Lack of customer focus Enter the service department there were 3 customer service reps, 1 with a customer the other 2 never acknowledged my presence for over 5 min. More

by Balo28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joel, Ralph Ramirez, Kyle Composto
May 14, 2018 -

Venice Toyota responded

Thank you for your feedback. We are sorry to hear that you had a less than satisfactory experience with our service department. We will make sure that this issue is handled appropriately to prevent any future mishaps. Please reach out to our Customer Relations Manager, Courtney Wiggins if you have any other concerns or questions. (941-484-9000 / cwiggins@venicetoyota.com)

May 13, 2018

Maintenance and Test Drive Purpose was 105K service on 2009 RAV4 as well as possible trade in estimate. Projected service time was met early while I test drove two potential 201 More

by Saint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murray Wallace, Aaron Causey
May 14, 2018 -

Venice Toyota responded

We will be sure to let Aaron and Murray know how helpful they have been. It's great to see that you had an excellent experience with our team. We look forward to assisting you in the future!

May 13, 2018

Excellent Experience This past weekend we purchased a new vehicle from Venice Toyota. Working with a great salesman made our experience very pleasurable. Steve McKee was k More

by Sal Sax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McKee
May 14, 2018 -

Venice Toyota responded

Congrats on your new Toyota! It is great to see that you had an excellent experience with Steve. Thank you for your kind words, we will be sharing this review with him.

May 11, 2018

Great Ken was a great person to work with he kept me informed and took care of my needs, the same goes for your rental, very nice lady Paula Light More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Benefiel
May 14, 2018 -

Venice Toyota responded

Thank you for the great review! We look forward to your next visit!

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