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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,124 Reviews
Call Service Center (954) 871-2630

1,124 Reviews of Vera Buick GMC - Service Center

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August 04, 2024

Gio was my service advisor. When i originally took the car he explain everything that was wrong. He mentioned he didn’t have the oart in stock. We discussed it would take 2 days More

by AMANDAFERNANDEZ011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
Report | Print
Aug 05, 2024 -

Vera Buick GMC responded

Thank you, Amanda, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

Our service advisor mikell was very pleasant and answered all my questions I therefore would recommend this dealer to all my friends More

by marianne.kraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Aug 05, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

Demasiado la demora para un cambio de aceite, más de dos horas de espera. No me gustó el servicio More

by robertocmc68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No tengo nombre
Report | Print
Aug 05, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

August 03, 2024

Great service outstanding and very professional staff very smooth service experience from write up to delivery More

by WSLADEK61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

August 03, 2024

Clean friendly nice waiting rooms very knowledgeable people repairs are done quickly didn't wait long at all very satisfied More

by CARL.SAPERSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Report | Print
Aug 05, 2024 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Carl, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 03, 2024

I had a great experience for being the first time going to the service dept More

by armandosanchez0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Aug 05, 2024 -

Vera Buick GMC responded

Hello Armando: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

August 03, 2024

The are very Professional and thoughtful and caring about your vehicle and making sure that you are Satisfied. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Aug 05, 2024 -

Vera Buick GMC responded

Thank you, Grace! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 05, 2024 -

Vera Buick GMC responded

Thanks, Grace, for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 03, 2024

Gio and Armando are a great team at your Service Center They are the reason I will take my car for Service the next ti E More

by marthamgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Aug 06, 2024 -

Vera Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

July 05, 2024

They are great people , great service and really care about their customers They always. Make the service accessiblook at my Time and location More

by ACHEJANOVSKI52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jul 05, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

July 04, 2024

Excellent, superb They took time to listen, great explanation, time to work on my car was excellent as well More

by jnuno79
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Report | Print
Jul 05, 2024 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

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