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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,122 Reviews

1,122 Reviews of Vera Buick GMC - Service Center

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April 10, 2023

Always timely and efficient with working with my schedule,thanks again for all you do. More

by CHRISCOOL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Vera Buick GMC responded

Chris, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

April 08, 2023

My vehicle was there for 5 weeks, nothing communicated with me. I had to drive to the dealership to get answers and got no answers that made any sense. I have gone to another dealership for service since More

by bobbyjeff58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service, Dept
Apr 09, 2023 -

Vera Buick GMC responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Pena

April 08, 2023

The costumer service is the best will be back soon the service advisor nothing better than him thxs More

by angelrcintron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny and junior
Apr 09, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

April 08, 2023

Very good service and always was there to assist me whenever I had any questions. More

by harrislaron01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Russell
Apr 09, 2023 -

Vera Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

April 06, 2023

I enjoy doing business with great people and getting a great deal, I will be back for my next car ! More

by RICH69
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Apr 06, 2023 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

April 06, 2023

Geovanny in the Service Department was very helpful with my needs. And always kept me updated More

by RGW440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny
Apr 06, 2023 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

April 05, 2023

Friendly and helpful. They need to work on reciprocation or follow up with customers and their cars More

by Wyat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
Apr 06, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Wyat, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2023

Very professional and a pleasure to work with. They fully explain all available services for your vehicle. More

by RMINK
Recommend Dealer
Yes
Employees Worked With
Nestor
Apr 05, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2023

Swift service and good personnel, and this is our second car bought in your establishment. My review is really about the number of visits. Thank you, and see you soon! More

by Grazyna Grzesik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My apologies I don't remember the name.
Apr 05, 2023 -

Vera Buick GMC responded

Thank you so much for your kind words, Grazyna, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2023

Je voudrais dire un très gros merci à Michael pour le service de très haut niveau qu’il nous a offert, j’ai rarement rencontré un employé avec un tel professionnalisme et compréhensif. L’employé qui nou More

by pierlafortune et Guylaine Majeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore, Alejandro Barcia
Apr 05, 2023 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

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