Vera Cadillac

The service dept is great.They were very helpful .They gave me a ride to the rental car place when they were out of courtesy vehicles.And had my vehicle done in a timely manner.Im happy to have them in my gave me a ride to the rental car place when they were out of courtesy vehicles.And had my vehicle done in a timely manner.Im happy to have them in my corner.Other service depts in the area are horrible.Vera has the best service in the area. More

Giovanni was great with the service and the way he handled the problem and solved the problem we just pray that it was all you know nipped in the butt but I will recommend the service and recommends s handled the problem and solved the problem we just pray that it was all you know nipped in the butt but I will recommend the service and recommends someone coming there to the dealership it was a great help and good knowledge of the problem at hand thanks again Vero Cadillac team thank you Giovanni More

Alex Vidal Medina is an excellent service advisor. He kept me informed on the service status of the car. He is extremely professional and courteous. kept me informed on the service status of the car. He is extremely professional and courteous. More

Vera Cadillac always does a great job for us. Brandon Rose always works on our car. The service writer was excellent but I have forgotten about his name right now. Rose always works on our car. The service writer was excellent but I have forgotten about his name right now. More

Not enough to say that I love being part of the Vera experience. Their service is outstanding as are their service advisors who take care of you. Thank You Vera!! experience. Their service is outstanding as are their service advisors who take care of you. Thank You Vera!! More

i took my CTS for routine maintenance and met with a service advisor he got me set up quickly for the vehicle maintenance. When i pick up the car it was cleaned and serviced excellent service service advisor he got me set up quickly for the vehicle maintenance. When i pick up the car it was cleaned and serviced excellent service More

The Customer Service is good. Unfortunately, the wait for my vehicle was longer than, I expected. There were a few minor incorrect things but, had them corrected later. Overall... A great place and atmospher my vehicle was longer than, I expected. There were a few minor incorrect things but, had them corrected later. Overall... A great place and atmosphere. More

Great work, super quickly service. Ivette was a very nice person, she was very friendly and her customer service attitude was excellent. In other words my experience in Vera Cadillac was excellent. nice person, she was very friendly and her customer service attitude was excellent. In other words my experience in Vera Cadillac was excellent. More

The service provided to my XT5 was very pleasant and smooth. My advisor Mikell was helpful, very knowledgeable, and addressed the needs of my vehicle. smooth. My advisor Mikell was helpful, very knowledgeable, and addressed the needs of my vehicle. More

I want to thank Gus Rodriguez and Leo Pena who manage the service department at Vera Cadillac, for the outstanding service that they provided for me before my road trip from Boca Raton, Florida to South Caro service department at Vera Cadillac, for the outstanding service that they provided for me before my road trip from Boca Raton, Florida to South Carolina. I needed bodywork done on my CT6 Cadillac and to have an oil service performed to be certain my car was ready for the long drive. My bumper was damaged and needed to be replaced by the auto body shop at Vera Cadillac and was done perfectly by Frank Cabrerra. My CT6 looked brand new when I got the car back in in only 3 days. Gus and Leo are men of integrity and when they tell you, they will do something on your behalf it is a promise that they do not break. Giovanni Rubio is my service writer and he always has my back. He took the time needed to explain what work was needed to be performed so my Cadillac would complete the trip without issues. Giovanni is always on point and always someone I can trust with my car. Erika Corrales is the manager of the rental cars and is always provides excellence service in providing me a loaner car. I will always go to Vera Cadillac when I need to have my car services because they have proven to me that there is no one else who will treat me like family. More