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Vera Cadillac
Pembroke Pines, FL
3,659 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,659 reviews
August 26, 2021
The repairs took longer than I expected. The repair took three days which was longer than I expected. Mike Crato the service was very professional. three days which was longer than I expected. Mike Crato the service was very professional. More
by tbowers0
Verified CustomerEmployees Worked With
Michael Crato
August 25, 2021
sercice department has excellent sercice. personnel very friendly and cortious. geovani rubio is an excellent profesional. i am very satisfied with the service . thank you friendly and cortious. geovani rubio is an excellent profesional. i am very satisfied with the service . thank you More
by TAPANESLOPEZ
Employees Worked With
giovani rubio
August 23, 2021
Excellent service. The service representative was very courteous, and the timeframe provided to perform the service was good timing it was exactly 1 1/2 hours for the oil change was exactly as expected courteous, and the timeframe provided to perform the service was good timing it was exactly 1 1/2 hours for the oil change was exactly as expected. More
by JAZ12ETA
Employees Worked With
Anwar the service representative was very courteous. The service was excellent.
August 22, 2021
I was very pleased with the service I received from Vera Cadillac. My Service officer Karen was especially helpful and very transparent. She explained my situation fully. Cadillac. My Service officer Karen was especially helpful and very transparent. She explained my situation fully. More
by MAYEYESANG
Employees Worked With
Karen
August 19, 2021
Excellent service! My service advisor, Alex, is great. I used the concierge service. He scheduled the pick up of my car and loaner while repairs were made. I recommend Vera for their excellent customer serv used the concierge service. He scheduled the pick up of my car and loaner while repairs were made. I recommend Vera for their excellent customer service. More
by DRDEBRAA
Employees Worked With
Service Advisor
August 18, 2021
Quick maintenance service...nothing bad to say...nothing super great. Normal. Anwar was very nice and efficient. Clean service area. Clean waiting area. Car service done well. super great. Normal. Anwar was very nice and efficient. Clean service area. Clean waiting area. Car service done well. More
by DWANDWATSON
Employees Worked With
Anwar in service.
August 18, 2021
The Silver Car Wash and Wax Service is overall is very good. A little more detailing (cleaning) on the edge of the roll down windows needs more attention. Otherwise, the truck is cleaned and shines b good. A little more detailing (cleaning) on the edge of the roll down windows needs more attention. Otherwise, the truck is cleaned and shines beautifully. More
by ARIEM25
Employees Worked With
N/A
