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Vera Cadillac

Pembroke Pines, FL

4.8
4,005 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,005 reviews

June 28, 2021

I am very disappointed with the service I received in my last visit to Vera The price increased to double in les than 3 months and the person who took care of my car never given the final price with taxes More

by AMPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Montoya
Jun 28, 2021 -

Vera Cadillac responded

Thank you for reaching out. We appreciate your feedback and are disappointed that your experience was not up to our level of customer service and would like to know more about your experience. Please don’t hesitate to call our Service and Body Shop Director, Gustavo Rodriguez at (954) 517-7841. He’s looking forward to speaking with you.

June 27, 2021

Very professional staff helped me in all this is the second Cadillac that I buy in Vera and I am very pleased More

by YAMILAPIEDRA22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christian Lozano
Jun 28, 2021 -

Vera Cadillac responded

Thank you so much for the review and your recommendation. And congratulations on your new vehicle purchase! We hope to see you in again soon for your first oil change. Have a great week.

Jun 28, 2021 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 26, 2021

This dealership is the best . . . Special my service person Giovanni he is always on point very professional at all times. More

by BROWNSUGAR510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jun 28, 2021 -

Vera Cadillac responded

Thank you for the 5-star review, we are glad you are satisfied with Vera and we hope you have a great week.

June 25, 2021

Excellent service, great communication. Giovanni is the best. Thank you very much More

by SARPCIFTCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jun 25, 2021 -

Vera Cadillac responded

Thank you for the great review and recommendation. Take care and have a great weekend!

June 25, 2021

Excellent customer service. The staff was very professional and kept you informed. More

by Rcorey6042
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikel
Jun 25, 2021 -

Vera Cadillac responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2021

Great service and knowledgeable knowing the product and friendly staff . More

by PARTS009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel
Jun 25, 2021 -

Vera Cadillac responded

Thank you for the 5-star review, and your recommendation! Have a great weekend.

June 25, 2021

Me atendieron muy bien ,todo ha sucedido como me explicaron y me han teñido informada todo el tiempo . Entonces , siempre decidí hacerle los arreglos y todos los Servicios de mi carro en ese lugar . More

by Zenia Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services employees
Jun 25, 2021 -

Vera Cadillac responded

¡Estamos muy contentos de haber ganado su negocio! Gracias por tomarse el tiempo para compartir su experiencia. Ten un excelente fin de semana.

June 25, 2021

Excellent customer service. Above and beyond to exceed expectations. Thanks More

by torron.williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Vera, Chris Cobos-Vera, Bert Murguido, Andy Russell
Jun 25, 2021 -

Vera Cadillac responded

Thank you Torron for the review and your recommendation. Glad you were satisfied with the Vera difference, have a great weekend.

Jun 25, 2021 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2021

There was 2 things i did not like, the maintenance it take 3 hours and they did not have courtesy cars. More

by COLONLIBRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Jun 25, 2021 -

Vera Cadillac responded

Thank you for the feedback. We hope you have a great weekend.

June 25, 2021

Mike Hernandez is the best service person. He went above and beyond to address all my vehicle needs. He even cleaned my car inside and outside without me asking. Honestly no one has ever helped me at Vera S More

by MIMRAN3Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez Service Department
Jun 25, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera difference. We appreciate the review and recommendation very much, have a great weekend!

Jun 25, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with Mike! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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