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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,782 Reviews

2,782 Reviews of Vera Cadillac - Service Center

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April 04, 2023

The best, exellente service and really profesional. I recomended to all the People interested in a New cadillac More

by ANTONIO.FONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
Apr 04, 2023 -

Vera Cadillac responded

Antonio, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2023

Customer minded, friendly and comparable good repair services. Provided occasional coupons to use for oil changes which is great! More

by rbigshot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Angelo
Apr 05, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2023

Unprofessional. Sales person did not show the features of the car and did not explained how to use it. More

by yosi
Recommend Dealer
No
Employees Worked With
Willy Masot
Apr 04, 2023 -

Vera Cadillac responded

Yosi, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jorge Morales General Sales Manager

April 04, 2023

Excellent service in a timely manner. Friendly and knowledgeable staff. Ready to answer any question you have. More

by laperez68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Apr 04, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. Leo and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2023

Conrad Hernandez is an excellent service advisor! Kept me informed along the way and always has a great attitude. More

by Jose Ignacio Denis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

April 03, 2023

Luis Valdez walked us through the features and was extremely knowledgeable. He assisted in getting the banking done and has a wonderful personality. This is my 3rd Cadillac from Vera.Chris Cobos runs More

by CHMCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Apr 03, 2023 -

Vera Cadillac responded

William and Marlene, We are very happy to hear Luis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

April 01, 2023

Vera Cadillac Service was a phenomenal experience. From when I first arrived, all the way to when I picked up my vehicle. Their process is streamlined and transparent! I was told how long it would tak More

by Victor Nicolao
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez, Christopher Alejo
Apr 02, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, Victor, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 01, 2023

Spectacular service and communication Chris always keep me updated on my vehicle service and rate More

by belquis2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Apr 02, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

April 01, 2023

I used the valet service so my car was picked up, serviced, and returned to my home. I was called about the service needed, given a price before the service was rendered so I could say yes is no prio More

by durantdmnds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nester
Apr 02, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Apr 02, 2023 -

durantdmnds responded

AWESOME

April 01, 2023

Is a great dealer i always satisfied when they work on my car that why i go that far from my house More

by Jfigueroa9961@ Gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo peña
Apr 02, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

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