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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,805 Reviews
Call Service Center (844) 517-0823

2,804 Reviews of Vera Cadillac - Service Center

Sort by
November 30, 2022

Friendly, great service, knowledgeable and great communication. Alejandro made the transaction easy and predictable. Very satisfied More

by Irenaida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro in service
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Dec 01, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Alejandro. Take care and we'll see you next time.

Dec 02, 2022 -

Irenaida responded

Alejandro is the best

November 29, 2022

My service man was very nice and helpful . I’ve never had problems with the service I get at Vera Cadillac since 2004 , Thank you More

by XSTASY712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel
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Nov 30, 2022 -

Vera Cadillac responded

Thank you for the recommendation. We greatly appreciate your continued business and look forward to seeing you next time. Happy Holidays!

Nov 30, 2022 -

XSTASY712 responded

Thank you and Happy Holidays

November 29, 2022

The car was delivered on time when they advised it was advised they would. They called us to let me know to pick it up. More

by fela1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Nov 30, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

Dec 01, 2022 -

Vera Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely value your business and look forward to your next visit!

November 26, 2022

They have the pick up and drop off service with a loaner which is very convenient More

by orodriguez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Report | Print
Nov 28, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2022

Exceptional service with a very knowledgeable service team. My Cadillac with only get service at Vera. More

by VEEMAN425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Report | Print
Nov 28, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vera Cadillac Buick GMC!

November 25, 2022

Chris the service center rep was informative, responsive and timely. I didn’t have to keep calling for an update. They diagnosed, informed me, and made the repair. My car was ready when they told me it woul More

by LAMARHAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher. Service Department.
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Nov 28, 2022 -

Vera Cadillac responded

Lamarhaynes, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 25, 2022

Great service and schedule time . . give me back a very nice clean car . Service guy was very professional More

by DAVID.RODRIGUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Nov 28, 2022 -

Vera Cadillac responded

David, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 25, 2022

Vera Cadillac once again comes through. Our service advisor, Gustavo was responsive and kept us abreast of what was going on with our car. More

by libby21499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

Vera Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. We hope you have a great day!

November 25, 2022

My most recent experience at Vera Cadillac was just as satisfactory as the first. Service Advisor Giovanny Suarez is the upmost profesional and exemplifies the best in customer service and satisfaction! More

by felipesosa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanny Suarez
Report | Print
Nov 28, 2022 -

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

November 24, 2022

My salesman Jean was the best salesman I ever had knew and understood what I wanted and made it happen for me and my family More

by lissade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Nov 26, 2022 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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