Gustavo Rodriguez
Service Director
Vera Cadillac
300 South University Drive
Pembroke Pines, FL 33025
115 Reviews
Write a Review115 Reviews of Gustavo Rodriguez
January 08, 2024
Gustavo is a true professional and as Director of service department display all the aspects of what a customer/Dealership relationship should be. Gustavo always listen to the issue and offer his advice and department display all the aspects of what a customer/Dealership relationship should be. Gustavo always listen to the issue and offer his advice and assistance where and whenever possible. He has helped me in numerous situations and especially this past Saturday when I had my car serviced and needed it done on a specific time frame. Gustavo jumped in and personally helped to expedite the situation. Thanks Gustavo and because of you, Vera Cadillac will always have mine and all my relatives business. Thanks again More
December 30, 2023
Excellent SEEVICE! I feel and serviced as FAMILY! LOVE GIO RUBIO & GUSTAVO!! I bring my cars from. PSL FL. TO BE SERVICED! I feel and serviced as FAMILY! LOVE GIO RUBIO & GUSTAVO!! I bring my cars from. PSL FL. TO BE SERVICED! More
Other Employees Tagged: Giovanni Rubio
November 20, 2023
Great experience. Management And Service Team did a excellent job. I would recommend to family and friends. Thanks again!! Management And Service Team did a excellent job. I would recommend to family and friends. Thanks again!! More
Other Employees Tagged: Service Geossvany
November 19, 2023
David Headly is a great representative of what the service department should be! Should Be.... service department should be! Should Be.... More
Other Employees Tagged: Carlo Rasmijn
October 08, 2023
Giovani Suarez in the service department was very professional, kept me informed on what was going on with my vehicle. Gustavo Rodriquez took steps to assist us with our issue as always. Great team w professional, kept me informed on what was going on with my vehicle. Gustavo Rodriquez took steps to assist us with our issue as always. Great team work, both get a 10. More
Other Employees Tagged: Giovani Suarez
October 06, 2023
They are not recommended at all. In October 2021, I purchased a new car here, which has presented different manufacturing issues, so I’m going for the Lemon Law. Since GM informe In October 2021, I purchased a new car here, which has presented different manufacturing issues, so I’m going for the Lemon Law. Since GM informed them regarding the application for the Lemon Law, any time I have tried to contact the general manager to talk about the situation with my car, their recent refusal to fix its transmission, and the disrespectful attitude from the chief of the service, Gustavo. The general manager is never abatible and has never given me a call, which is what they offer when you try to meet him. So please get away from VERA(very) lousy dealer. More
October 05, 2023
Excellent place, very friendly staff, the only reason I gave it a 4stars is because my car was at the body shop for several weeks to repair the back door , the body work and the paint was very good the col gave it a 4stars is because my car was at the body shop for several weeks to repair the back door , the body work and the paint was very good the color was matched to perfection but they did not polish it and I had to return again to get it done. When I returned it was done fast and job well done. More