2,786 Reviews of Vera Cadillac - Service Center
Excellent service, very professional and friendly, they changed the oil and did tire rotation in a reasonable time, I am a 15-year very satisfy customer. changed the oil and did tire rotation in a reasonable time, I am a 15-year very satisfy customer. More
Ok service. The last three times I’ve not received the Carwash even though I was told I would. Also my glass on my Cue screen was given back to me with delaminat The last three times I’ve not received the Carwash even though I was told I would. Also my glass on my Cue screen was given back to me with delamination that wasn’t there when I turned it in for a recall service so that was disappointing because I was told there is nothing Vera could do and my cost would be over $1000 to replace it. Whew. Being unemployed from the pandemic, I cannot afford that. It is what it is. More
I had a minor issue noted by OnStar and made an appointment for service. Drove in, dropped the car off, got a loaner from the rental office on-site, and came back the next day. Everything was ver appointment for service. Drove in, dropped the car off, got a loaner from the rental office on-site, and came back the next day. Everything was very smooth and timely. Highly recommend Vera Cadillac service! More
It was simple quick, on schedule and had good communication and service. Was able to get transportation and my car cleaned. Made me very happy. communication and service. Was able to get transportation and my car cleaned. Made me very happy. More
I was very happy with the service I received. I would highly recommend Vera Cadillac to my family and friends. The service rep went out of his way to make sure my SUV would be returned in a timel I would highly recommend Vera Cadillac to my family and friends. The service rep went out of his way to make sure my SUV would be returned in a timely manner. The door to door service was great. The drivers were very friendly. More
I am Super Pleased with the consistent Professional Caring Service that my Family receives at Vera Cadillac since May 2002! Their up to date technology, Welcoming diagnostic Team, comfortable hygienic Caring Service that my Family receives at Vera Cadillac since May 2002! Their up to date technology, Welcoming diagnostic Team, comfortable hygienic resting areas & their greetings & amenities, frequent progress reports from Staff members, makes time fly by very fast! I thank God for having The Vera Motors Team that Services my Escalade, granting US Protection & reassuring safe Fun times while enjoying it’s smooth ride! Thank you Mr. Vera, Family & well trained Staff!!! More
I appreciate all the assistance that I received from Alejandro. Even though my part was on backorder. Alejandro went beyond his job to ensure that I had a good experience. Alejandro. Even though my part was on backorder. Alejandro went beyond his job to ensure that I had a good experience. More
The service manager was insistent that we be able to pay the $600 for three diagnostic test before he would have our car fixed (this is where we always get our car serviced since we bought it here). My Cad the $600 for three diagnostic test before he would have our car fixed (this is where we always get our car serviced since we bought it here). My Cadillac is older but I will not be purchasing a new car from Vera Cadillac in Pembroke Pines due to this experience. More