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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,786 Reviews

2,786 Reviews of Vera Cadillac - Service Center

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May 13, 2022

Todo el trabajo fue muy bjeno y a tiemp Para mi súper bien y rapido More

by hechavarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servicio
May 16, 2022 -

Vera Cadillac responded

Gracias por la recomendación. Cuídense y nos vemos la próxima vez.

May 12, 2022

Excellent service, very professional and friendly, they changed the oil and did tire rotation in a reasonable time, I am a 15-year very satisfy customer. More

by JORGEEFELIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
May 13, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. We look forward to seeing you again next time. Take care!

May 11, 2022

Ok service. The last three times I’ve not received the Carwash even though I was told I would. Also my glass on my Cue screen was given back to me with delaminat More

by amonk1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 11, 2022 -

Vera Cadillac responded

Thank you for the review and for the feedback. We appreciate all feedback and would like the opportunity to address your concerns. Please don’t hesitate to call our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

May 08, 2022

I had a minor issue noted by OnStar and made an appointment for service. Drove in, dropped the car off, got a loaner from the rental office on-site, and came back the next day. Everything was ver More

by jcooner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier (?)
May 09, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 07, 2022

Excellent service the adviser very friendly the Dealer very clean and my car clean perfect More

by rmoreno34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
May 09, 2022 -

Vera Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

May 07, 2022

It was simple quick, on schedule and had good communication and service. Was able to get transportation and my car cleaned. Made me very happy. More

by 4mymkstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
May 09, 2022 -

Vera Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 07, 2022

I was very happy with the service I received. I would highly recommend Vera Cadillac to my family and friends. The service rep went out of his way to make sure my SUV would be returned in a timel More

by JAHNAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Mendia
May 09, 2022 -

Vera Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 06, 2022

I am Super Pleased with the consistent Professional Caring Service that my Family receives at Vera Cadillac since May 2002! Their up to date technology, Welcoming diagnostic Team, comfortable hygienic More

by monroigr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cobos, Christopher Alejo, receptionist & cashier Dept.
May 06, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference! We appreciate long-standing customers like you and look forward to seeing you again next time. Take care!

May 06, 2022

I appreciate all the assistance that I received from Alejandro. Even though my part was on backorder. Alejandro went beyond his job to ensure that I had a good experience. More

by Gator girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only Alejandro in service department
May 09, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 05, 2022

The service manager was insistent that we be able to pay the $600 for three diagnostic test before he would have our car fixed (this is where we always get our car serviced since we bought it here). My Cad More

by DUANE1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alejandro
May 06, 2022 -

Vera Cadillac responded

Thank you for reaching out concerning your recent visit. We appreciate you also taking the time to speak with our Service Manager, Leo Pena, directly regarding the services performed on your vehicle. If you have any further questions or concerns, please don’t hesitate to call us back. Have a great weekend.

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