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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews

2,814 Reviews of Vera Cadillac - Service Center

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May 30, 2022

Customer service not that great I was their for my appointment on time set their for 30 mins til I waive to employees they were all their to another customer that pull up behind me Servicing that cust More

by timothythomas4618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jun 01, 2022 -

Vera Cadillac responded

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 362-9458 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 30, 2022

Great place great place was on time with my car found out what was broken and fixed it More

by MARCOROMALOTTI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Body shop
May 31, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

May 30, 2022

Service was ok no complaints it was basically on time but it took a little longer than before More

by JOSENAJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Vera Cadillac responded

Thanks for the review and feedback. Take care and we'll see you next time.

May 30, 2022

Vera Cadillac provides a level of service difficult to find in this area and that is the reason I drive to Pembroke Pines for it. My last maintenance went flawless, as usual: Thank you, Jonathan Garcia. V More

by ihb1264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
May 31, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. We love hearing from customers like you.

May 27, 2022

Alex is amazing and took care of my service needs efficiently, and conveniently, thank you! More

by CJ766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padrón
May 31, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 27, 2022

Service was great as always. My service tech Anwar kept me informed as to the progress of my service appointment, and made sure my vehicle recieved top notch care. Vera Cadillac More

by Mallory Mangrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anwar Johnson
May 31, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2022

It was a great experience everyone was so helpful especially Nestor the service writer he made the experience wonderful More

by nicole.larkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
May 31, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2022

Excellent service. Always kept me updated. My car and I thank Conrad for his consistent professional service . More

by BAILEYDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
May 31, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2022

Great experience no problems making appointment, saw my ex visor Alex. Didn't have to wait before taken care of. Waited for my car. Same amount of time was told. Very comfortable and clean waiting area. More

by ULEASESMITH69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department (Alex)
May 29, 2022 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2022

The best and professional service, always on time with excellent drop up and pick up of the car, and always Answer all phone call, More

by mrodri9831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 27, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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