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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,784 Reviews

2,784 Reviews of Vera Cadillac - Service Center

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April 18, 2022

The service has always been excellent. I have never been disappointed your service personnel has always made me feel like the best customer For these reasons this is my second vehicle a More

by TMCRUZ55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 19, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference! Take care and we'll see you next time.

April 18, 2022

Edwin my service advisor always very nice. Their service is exceptional and the workers are very professional., good attention and very good service. More

by ofeliaarcila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference! Take care and we'll see you next time.

April 18, 2022

This an awesome team. They know how to prioritize customers. They are always on top of their game. More

by JCANGE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Clark
Apr 19, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference! Take care and we'll see you next time.

April 18, 2022

The service leaders are very helpful and courteous! They are always willing to answer questions. More

by mc6cc
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
Apr 19, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation! Take care and we'll see you next time.

April 16, 2022

YOUR NOT GIVING THE RIGHT SERVICE TO CUSTOMERS NOT HAPPY AT ALL THANK YOU. HOPE YOU GET BETTER CAUSE PROBABLY IAM GOING SOMEWHERE NEXT TIME TO LEASE A CAR More

by DOURNAILS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guess not working there anymore
Apr 18, 2022 -

Vera Cadillac responded

Thank you for reaching out. We appreciate all feedback and would like the opportunity to learn more about your recent experience. Please don’t hesitate to call our General Sales Manager, Jorge Morales, at 954-517-7814. He’s looking forward to speaking with you.

April 14, 2022

My service attendant was exceptional. He was courteous, helpful, friendly and prompt. Great customer service. More

by emilyaguilar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service/ Oil Change
Apr 17, 2022 -

Vera Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 14, 2022

The service was excellent. Conrad Hernandez and Jose Diaz provided excellent customer service. We’re always satisfied with your dealership. More

by dorothy4169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Hernandez
Apr 15, 2022 -

dorothy4169 responded

I would recommend Vera for anyone looking for a car.

April 14, 2022

Michael Crato In service was my advisor! He made sure I had a rental when I brought mine in ! It came in for a problem that wasn’t fixed correctly last time and a t for a new tire! He kept m More

by LINMIKMOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Apr 18, 2022 -

Vera Cadillac responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2022

Vera Cadillac is the best Cadillac dealer in South Florida. Their service is exceptional and the workers are very professional and willing to help. More

by migdyfernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, service advisor
Apr 18, 2022 -

Vera Cadillac responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

April 13, 2022

Trying to purchase my car at lease end and the dealership was dishonest and tried to use fuzzy math to add fees. Call GM financial directly and paid it myself and save the $400 BS charge. Once I told them More

by ScottF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabino Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Vera Cadillac responded

Thank you for reaching out and for the feedback regarding your recent experience. We appreciate all feedback and would love the opportunity to learn more about the service you received. Please don’t hesitate to contact our General Manager, Richard Gonzalez at (954) 517-7903. He’s looking forward to speaking with you.

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