Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,783 Reviews
Call Service Center (844) 517-0823

2,783 Reviews of Vera Cadillac - Service Center

Sort by
March 21, 2022

The service advisor Michael is one of the greatest. He is very knowledgeable and passionate More

by SUMMITDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Mar 22, 2022 -

Vera Cadillac responded

Thank you for the review and shout out for Michael! Take care and we'll see you next time.

March 21, 2022

There was no communication from the service tech about my car. Called various times to get my car in and nothing. Was very disappointed with the service. Reached out to a manager and still nothing. Finally g More

by Mems21
Recommend Dealer
Yes
Employees Worked With
Leo Pena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Suarez
Report | Print
Mar 22, 2022 -

Vera Cadillac responded

Thank you for reaching out regarding your recent service visit. We are disappointed to hear that your experience has not lived up to our standards and we would love the opportunity to address your concerns. Please don’t hesitate to call our Service and Body Shop Director, Gus Rodriguez at 945-517-7841. He’s looking forward to speaking with you.

March 19, 2022

As always, perfect ! Been a customer for years and will continue to be. Excellent, professional, clean, friendly. More

by JIMMYR828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 21, 2022 -

Vera Cadillac responded

Thank you for your continued business and the recommendation! Take care and we'll see you next time.

March 18, 2022

Customer service is excellent. Giovanni Rubio was a big help and very knowledgeable. I will recommend my friends from Miami to go to Vera Cadillac. More

by FAMRUE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio - service advisor
Report | Print
Mar 21, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference and for the recommendation! Take care and we'll see you next time.

March 18, 2022

Very easy to schedule. Quick service. Convenient pick up and drop off. Good communication vv More

by rachel51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Mar 21, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

March 18, 2022

Always provides excellent service and customer satisfaction. Service representative courteous and assures customer satisfaction. Customer needs met. More

by ROSLYNJHAYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative
Report | Print
Mar 21, 2022 -

Vera Cadillac responded

Thank you for your continued business and the recommendation. Take care and we'll see you next time.

March 18, 2022

The service advisor was attentive and not pushy, the work was completely in a timely manner More

by JORGECABRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Alejandro
Report | Print
Mar 21, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation.

March 17, 2022

My service rep was professional and nice. He informed me of what was needed for my vehicle. More

by whitebeverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Chris
Report | Print
Mar 17, 2022 -

Vera Cadillac responded

Thanks for the recommendation. Take care and we'll see you next time.

March 17, 2022

Great overall service! I will always buy my cars at this dealership. Simply extraordinary dealership. More

by Minadillo
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio is Excellent
Report | Print
Mar 21, 2022 -

Vera Cadillac responded

Thank you for giving us the opportunity to win your business! Take care and we'll see you next time.

March 17, 2022

Mike did an excellent job helping me add an accessory to my truck. Vera always provides excellent customer service! More

by bculmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crato
Report | Print
Mar 21, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

1
...
200
201
202
...
279