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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,781 Reviews
Call Service Center (844) 517-0823

2,781 Reviews of Vera Cadillac - Service Center

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February 14, 2022

Service was great and the representative Eric really took care of everything needed with care. I was put into a very basic jeep wrangler and I drive a Cadillac XT6 Premium Luxury addition. I had a hip replac More

by Calilove2079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 15, 2022 -

Vera Cadillac responded

Thank you for the review and the feedback regarding your loaner experience. We are sorry to hear your experience was not up to our standards and would like the opportunity to learn more. Please don't hesitate to call our Service Manager, Leo Pena at 954-517-7842. He's looking forward to speaking with you.

Feb 16, 2022 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 362-9458 when you have a chance. Thank you, and we look forward to hearing from you.

February 11, 2022

Just enjoyed a visit to dealership ,time for a oil change and check up,we are in Florida for 3 months .Very pleased with service and the extra kindness we received!😎❤️ More

by thebrydges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
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Feb 11, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. Take care and we'll see you next time.

February 11, 2022

Great service! Thank you Gio for taking care of me. Great service, great people, great atmosphere. More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Salgado
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Feb 14, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we’ll see you next time.

February 11, 2022

The time before I was very disappointed in the service It was to over priced…this time not so bad…Nestor was very nice More

by thomasvib1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor was very nice
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Feb 14, 2022 -

Vera Cadillac responded

Thanks for the review and for your willingness to return to Vera. We’re glad to have turned around your experience and look forward to seeing you next time.

February 10, 2022

Excellent, efficient service. In and out as promised. Courteous staff throughout the process. Comfortable waiting area as well. More

by luisgrx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Aeodo
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Feb 11, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

February 10, 2022

Great customer service, they pick up your car and deliver it nice and clean. Price for service is reasonable. More

by soniaz626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Russell
Report | Print
Feb 11, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend.

February 10, 2022

Muy profesionales, tiempo de espera razonable, amables, michael crato muy respetuoso y muy,profesional, muy satisfecha con el servicio More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael A. Crato
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Feb 11, 2022 -

Vera Cadillac responded

Gracias por la recomendación Cuídate y nos vemos en la próxima.

February 09, 2022

I drop my car off early and leave it with the maintenance staff. Come back when it is ready. Everything went smooth as usual!!! More

by rezgdono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Feb 10, 2022 -

Vera Cadillac responded

Thanks your continued business and for the review. Have a great weekend!

February 09, 2022

Absolutely always professional and courteous. They help you with your requests and handle them quickly. My whole family have been doing business with Vera for years and years. Very satisfied More

by MLMINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Feb 10, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we'll see you next time.

February 09, 2022

The service is always really good. On time and efficient. Also the people are super attentive. More

by chivy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Feb 10, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the review. Take care and we'll see you next time.

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