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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,781 Reviews

2,781 Reviews of Vera Cadillac - Service Center

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February 08, 2022

Excellent service, friendly and courteous. Vehicles are Excellent service, friendly and courteous. Vehicles are always completed and cleaned in a timely manner, service center has a clean environment and More

by vera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Feb 08, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we’ll see you next time.

February 08, 2022

Great customer service I will be back keep up the great work. Service was great and my agent communication was excellent More

by Jknight773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 08, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we’ll see you next time.

February 08, 2022

The service at Vera Cadillac is excellent. Conrad the service advisor was excellent and so helpful. My last name is also Vera and I am proud to have the same last name as this Cadillac dealership. More

by EVERASR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad-Service advisor
Feb 10, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation! Take care and we'll see you next time.

Feb 11, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 08, 2022

The service writer wants to add charges. Gave terrible advice for a person on a budget. Extremely slow service, and he was super stressed with the amount of customers and looking for a lost key, so very d More

by K34RAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Feb 10, 2022 -

Vera Cadillac responded

Thank you for reaching out and for giving us the opportunity to address your concerns. If you have any other questions or concerns, please don’t hesitate to call our Service Manager, Leo Pena at 954-517-7842.

February 07, 2022

My service advisor Alex is great. He kept me informed of the progress and the vehicle was ready ahead of schedule. More

by HUMANSNOWBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 08, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Alex! Take care and we’ll see you next time.

February 07, 2022

They always go above and beyond my expectations. Great service, they go out of their way to get me a loaner or a rental. I especially like the complimentary valet service so that I don’t have to leave wor More

by eric.otero75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
Feb 08, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we’ll see you next time.

February 06, 2022

Friendly. Keep customer update on the vehicle progress. Cashier at check awesome and friendly quick More

by bennett_brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 07, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great week.

Feb 08, 2022 -

Vera Cadillac responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 05, 2022

I’m so pleased with the service I received. I had no worries. They took care of everything. Thank you. More

by sweetdeneen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Feb 07, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

February 05, 2022

Good service and most importantly my service advisor Alex P. clearly communicated with me the whole time and took good care of me. I didn’t have to reach out regarding progress. I didn’t even ask for a loan More

by Opalatna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pedron
Feb 07, 2022 -

Vera Cadillac responded

Thank you for taking the time to share your experience with the Vera Difference. Take care and we’ll see you next time.

February 05, 2022

Always have good service. Especially like dealing with Karen. She always takes good care of me. More

by GERALDLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen in service
Feb 07, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the review! Take care and we’ll see you next time.

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