Vera Cadillac - Service Center

The customer service rep was very helpful and kept me informed of what was going on with my vehicle at all times. informed of what was going on with my vehicle at all times. More

My used Hummer H2 needs a lot of Love and Vera is giving the my Hummer just that, They stand behind there service and I would recommend them to any one. Regards, Dave the my Hummer just that, They stand behind there service and I would recommend them to any one. Regards, Dave More

Service was good. I was mostly upset I was promise a car wash and vacuum and it was not done wash and vacuum and it was not done More

Jon is great and always takes great care of my vehicle and gets me in and out in a reasonable time! and gets me in and out in a reasonable time! More

Eric Tellechea is my go to tech. Very knowledgeable and professional and he made me feel like my recent vehicle Diagnostis was more important. Eric sent out a tech to my home that same day so I was not wit professional and he made me feel like my recent vehicle Diagnostis was more important. Eric sent out a tech to my home that same day so I was not without a vehicle. The tech that came out forgive me but I think is name was Sean but he was awesome for he took less than half hour to fix my problem and check the vehicle inside and out. Also Andre for the communications. I love Vera on Pines because it is always very clean and smells amazing inside but the service tech are always professional and helpful. One of the good things I noticed is that no matter whom I speak to, if I am looking for a particular tech and they are not available they would email or call them for me and they make sure they send me to the right department. I love Vera on Pines and on how they make me feel special. Thank You God Bless More

Edwin was very helpful with the replacement of my wheel locks And with providing a loaner car while my CT 5 was in for service We have had our Escalade in 3 times to repair the rear view mirror camera but locks And with providing a loaner car while my CT 5 was in for service We have had our Escalade in 3 times to repair the rear view mirror camera but after 2 unsuccessful attempts to repair the camera we are still waiting on parts . The rear view mirror camera has not worked since the car was purchased on June 10 More

The beat customer service i have received.Chris my The beat customer service i have received. Chris my advisor was very professional and courtious. I am very with the service of my car. Great dealers The beat customer service i have received. Chris my advisor was very professional and courtious. I am very with the service of my car. Great dealership! More

It’s always nice to come in and have your service advisor give a personal touch excellent service always and done in a timely manner . give a personal touch excellent service always and done in a timely manner . More

Everything went very well. I was given a shuttle ride home which gave me time to do other things while my car was being serviced. My service advisor is the best… home which gave me time to do other things while my car was being serviced. My service advisor is the best… More

Every aspect of my service was performed with excellent from drop off to pickup thank you. from drop off to pickup thank you. More