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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,777 Reviews

2,777 Reviews of Vera Cadillac - Service Center

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November 16, 2021

Your service was very good, very professional, The valley system worked pretty well with a pick you up and drop you off the car came back same as it was when it left nothing at it they didn’t joy ride becaus More

by Baboojean99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin and Nester We’re very helpful
Nov 17, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

November 16, 2021

It’s is an awesome team. The service is always off the chart. Can’t thank them enough More

by JCANGE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation! Take care and we'll see you next time.

November 14, 2021

Thank so much to Mr. Rodriguez FOM & Michael Serv Mgr, for taking a spacial care in solving the issues that I had on my escalade sense new and they were driving crazy. THANKS A LOT TO BOTH of you !!!!! More

by laun99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Serv Manager , Andy Russell
Nov 15, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great week.

November 11, 2021

The service was super well organized. Car was returned as promised. Great service and great service advisor More

by JACKO1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! Have a great weekend.

November 11, 2021

Everyone was very friendly and helpful. The service was good. Would definitely recommend Vera Cadillac. More

by ileana.santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric from service
Nov 12, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great weekend.

November 11, 2021

The service of my vehicle was. Smooth and easy to setup. The dealership picked my car from my home and returned it when they were completed, More

by Saj06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor suarez
Nov 12, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

November 11, 2021

They handled a very complicated service call with grace, correcting everything that needed to be corrected. More

by combopro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Nov 12, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! Have a great weekend.

November 10, 2021

My experience was great. The service personnel were pleasant and my vehicle was done in a timely manner. When I pick the vehicle up it was clean in and out. Thank you. More

by coopere63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 11, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

November 10, 2021

The service and follow-up by Alex was exemplary. My vehicle was repaired and I totally trust the expertise and know how of Vera Cadillac staff. More

by ecarlton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Service Department
Nov 11, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! Have a great weekend.

November 10, 2021

The service department has excellent customer service. Eric is my favorite service advisor. He is very professional. More

by Chea9890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Vera Cadillac responded

Thank you for your continued business and the shout out for Eric. We take great pride in providing the best customer service in South Florida. Have a great weekend and we'll see you next time.

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