Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Leo Pena
Leo Pena at Vera Cadillac
Refer Me

Leo Pena

Service Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

Contact Me
4.9
94 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

94 Reviews

Write a Review

94 Reviews of Leo Pena

January 29, 2024

Dealership Rating
Employee Rating

Service rep Gio is awesome. But over priced and not very customer friendly. Nickle amd dime you. And make u wait. More

by canestar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Gonzalez , Payment center was horrible.

Helpful
Report | Print
Jan 30, 2024

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Leo Pena Service Manager

January 24, 2024

Dealership Rating
Employee Rating

Fast, & Convenient Service, Thanks Christopher Alejo! Vehicle was even washed before it was returned awesome. More

by jarvindwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Alejo

Helpful
Report | Print
Jan 24, 2024

Vera Cadillac responded

Jarvin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2023

Dealership Rating
Employee Rating

Veras Cadillac has the beat service and maintenance available to whom ever has one. Excellent service and great customer service. I Will always be part of the veras Cadillac Customer More

by ANGELINA.GONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Cobos-Vera, Gabino Ramos

Helpful
Report | Print
Nov 24, 2023

Vera Cadillac responded

Thank you for choosing Vera Cadillac Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 18, 2023

Dealership Rating
Employee Rating

We are very satisfied with Vera’s service. Definitely recommend you for excellent work done in a timely fashion.Thanks! More

by d-mheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Orlando Pena, Andre Clarke, Carlos Rivera

Helpful
Report | Print
Nov 18, 2023

d-mheim responded

A First Class Dealership

Nov 18, 2023

Vera Cadillac responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

September 11, 2023

Dealership Rating
Employee Rating

I always get treated like family at Vera Cadillac. I would never go anyplace else. More

by jacquelinepipolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Cobos-Vera, Gustavo Rodriguez , Hodari Bazemore, Conrad in service

Helpful
Report | Print
Sep 11, 2023

Vera Cadillac responded

Jacqueline, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

September 10, 2023

Dealership Rating
Employee Rating

Conrad was excellent in getting my Escalade in right away as it was not drivable due to a parking sensor issue. Leo Peña Service Manager was extremely helpful in finding a quick solution to resolve my is More

by jmyr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Carlos Rivera , Conrad Hernandez

Helpful
Report | Print
Sep 10, 2023

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2023

Dealership Rating
Employee Rating

Exceptional customer service, by salesperson was attentive to my needs and he made the leasing process extremely easy. More

by Rosie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Jorge Morales, Andre Clarke, Jean Raymond, Gustavo Rodriguez , Hodari Bazemore

Helpful
Report | Print
Aug 17, 2023

Vera Cadillac responded

Rosie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

August 12, 2023

Dealership Rating
Employee Rating

Gustavo and Leo- superior management. David’s ability to listen and find the solution is commendable. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez

Helpful
Report | Print
Aug 14, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gustavo and Leo met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 16, 2023

Vera Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 13, 2023

Dealership Rating
Employee Rating

Convenient location. Service manager was very helpful. Wait time a little too long. Had my car for a week More

by JAXGIRL1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jul 13, 2023

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team. We appreciate your business. Experience The Vera Difference Gustavo Rodriguez Service Director

May 21, 2023

Dealership Rating
Employee Rating

The best dealership! Beautiful lot, show room and cars. Great service and employees. I would never think of looking at another dealership if I’m wanting a Cadillac or GMC More

by jgarzia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez , Bert Murguido, Giovanni Rubio

Helpful
Report | Print
May 22, 2023

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

1
2
...
10

Dealership Inventory (419 Vehicles)

new 2024 Cadillac XT6 car, priced at $59,715
2024 Cadillac XT6
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
$59,715
View Details
new 2024 Cadillac XT5 car, priced at $44,040
2024 Cadillac XT5
new
Silver Metallic exterior
Automatic
Front-wheel Drive
$44,040
View Details
used 2023 Mercedes-Benz GLB 250 car, priced at $47,000
2023 Mercedes-Benz GLB 250
used
Digital White exterior
Automatic
Front-wheel Drive
$47,000
View Details
new 2024 Cadillac Escalade ESV car, priced at $107,485
2024 Cadillac Escalade ESV
new
Black Raven exterior
Automatic
Rear-wheel Drive
$107,485
View Details
new 2024 Cadillac XT4 car, priced at $48,340
2024 Cadillac XT4
new
Crystal White Tri-Coat exterior
Automatic
Front-wheel Drive
$48,340
View Details
new 2024 Cadillac LYRIQ car, priced at $79,405
2024 Cadillac LYRIQ
new
Radiant Red exterior
AWD
$79,405
View Details
View All Inventory