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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,812 Reviews

2,812 Reviews of Vera Cadillac - Service Center

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November 11, 2021

Everyone was very friendly and helpful. The service was good. Would definitely recommend Vera Cadillac. More

by ileana.santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric from service
Nov 12, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great weekend.

November 11, 2021

They handled a very complicated service call with grace, correcting everything that needed to be corrected. More

by combopro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Nov 12, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! Have a great weekend.

November 10, 2021

The service and follow-up by Alex was exemplary. My vehicle was repaired and I totally trust the expertise and know how of Vera Cadillac staff. More

by ecarlton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Service Department
Nov 11, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! Have a great weekend.

November 10, 2021

The service department has excellent customer service. Eric is my favorite service advisor. He is very professional. More

by Chea9890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Vera Cadillac responded

Thank you for your continued business and the shout out for Eric. We take great pride in providing the best customer service in South Florida. Have a great weekend and we'll see you next time.

November 10, 2021

My experience was great. The service personnel were pleasant and my vehicle was done in a timely manner. When I pick the vehicle up it was clean in and out. Thank you. More

by coopere63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 11, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

November 09, 2021

Had a great experience went I for oil change had a very nice person help me with the technician Jonathan More

by LINMIKMOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 10, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Take care and we'll see you next time.

November 09, 2021

Excellent service. Frank was very accommodating. Perfect finished product. I’m a Satisfied customer and would recommend Vera body shop. More

by rfiterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop
Nov 09, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Take care and we'll see you next time.

November 08, 2021

I have always received great service at Vera's. Location is convenient, my Service Advisor Giovanni Rubio is knowledgeable , helpful and a pleasure to work with. I am happy about the Valet service as well. More

by Marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio/ Service Dept.
Nov 09, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Have a great week!

Nov 09, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Giovanni here at Vera Cadillac Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2021

I did have a leak inside my car that was under my dashboard it did take them three tries to fix it and in doing it the panel around my window wasn't put back incorrect then they had to order that pan More

by Braynon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 08, 2021 -

Vera Cadillac responded

Thank you for sharing your experience. We appreciate the feedback as we work to continuously improve our service standards. If you have any further questions or concerns, please don't hesitate to call us directly.

November 04, 2021

My experience with Vera is with service writer Karen. Each time I need service and contact Karen its always the same excellent. More

by bishopwc
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 05, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Karen. Take care and we'll see you next time!

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