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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,775 Reviews
Call Service Center (844) 517-0823

2,775 Reviews of Vera Cadillac - Service Center

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October 16, 2021

Our repair was not done and the Escalade mirror is still broke Edwin is not responding More

by Esraynor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Edwin Montoya
Report | Print
Oct 19, 2021 -

Vera Cadillac responded

Thank you for your feedback and for giving us the opportunity to address your concerns. If you have any further questions, please don’t hesitate to contact us directly.

October 16, 2021

Karen in the service department at Vera Cadillac is FANTASTIC!!! She is always very attentive to my needs and concerns when I call her for service. Her follow up is exceptional and she cares about her More

by mbadillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Piquet
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Oct 18, 2021 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. If you have any further questions, please give us a call. We're always happy to help! Take care!

October 15, 2021

Thank you for the very good customer service. It was greatly appreciated. Keep up the good service. More

by Passmore_davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 15, 2021 -

Vera Cadillac responded

It was our pleasure! Thank you for taking the time to share your experience. Have a great weekend!

October 15, 2021

Karen is very helpful, she cares about my car and she’s very thorough in everything she does. More

by JENJENGOTTLIEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Report | Print
Oct 18, 2021 -

Vera Cadillac responded

Thanks for the review and shout out to Karen! Have a great week.

October 15, 2021

Excellent service writer Alejandro Medina kept me informed as to the status of my repair also ordered part for my vehicle called me as soon as it was in worked with me on my warranty More

by oprieto726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro medina
Report | Print
Oct 18, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! We hope we won your business and look forward to seeing you next time.

October 15, 2021

The staff at Vera Cadillac are true professional, they explain everything in detail with opinions More

by hectorsriverpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance department
Report | Print
Oct 18, 2021 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 15, 2021

Always a good experience at Vera. Karen makes sure I am in and out on a timely manner More

by JOSEPHBRIDGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Englert
Report | Print
Oct 18, 2021 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 14, 2021

I always look Giovani Rubio, he is very professional , courteous and patient . He always explain in detail what has to be done in my car. To me he is one of the best. More

by Gbmichel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2021 -

Vera Cadillac responded

Thank you for your continued business and the shout out for Giovani! Have a great weekend.

October 14, 2021

Exemplary customer service both in sales and auto service. Would definitely recommend to anyone. Everyone I’ve had contact with at this dealer has been very helpful More

by aquino729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher and michael at service department
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Oct 15, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference! Take care & we'll see you next time.

October 13, 2021

They were polite, friendly, accommodating,patient, intelligent, knowledgeable. My appointment was on time. They served with concetn. More

by eleanorfranklin99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Oct 14, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Take care and we'll see you next time.

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