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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,812 Reviews

2,812 Reviews of Vera Cadillac - Service Center

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October 28, 2021

This was the 3rd or 4th time I’d taken my truck in for an issue that was not resolved. I truly appreciate the “never quit” attitude of my service advisor and the shop team. While it was challenging to pinpoi More

by PASTORBOUIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 28, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

October 28, 2021

Service associate Michael Crato was excellent and highly accommodating. The experience was very pleasant overall. More

by arielsanchez9170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Oct 29, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend!

Oct 29, 2021 -

Vera Cadillac responded

Hi there, thank you so much for your positive comments about Michael. Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

October 28, 2021

Service rep was very helpful and friendly. He was efficient and constantly keeping me informed. More

by DROPSROOFING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept.
Oct 29, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend.

Oct 29, 2021 -

Vera Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Vera Cadillac Buick GMC and we hope to see you again.

October 28, 2021

The concierge service was outstanding! My car was picked up and dropped off as agreed! Christopher called me and took care of everything. Very courteous and professional. 5 Stars! More

by DIJAH00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Oct 29, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! We hope to see you next time. Have a great weekend.

October 27, 2021

Service advisor Mikell was awesome and made sure that my service was done professionally. T More

by lazayas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
Oct 28, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. We'll see you next time.

October 27, 2021

My service advisor mr Conrad was very kind he did his job professionally so happy More

by MAPETROLEUM191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad service advisor
Oct 28, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation!

October 27, 2021

The service was great. My service advisor Michael Crato books me an appointment right away and took care all my car in a timely manner. More

by FRANTZY0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Oct 28, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation.

October 25, 2021

Professional service with attention to detail - friendly family owned business. Eric, my service consultant was extremely knowledgeable and reliable. More

by jporpiglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great week.

October 25, 2021

Chris and his manager were very informative and kept me updated on the status of my rebuilt transmission. Since it took a while they were very proactive in getting me a rental car. Will always ask for Chri More

by GASPER.DAMANTI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Oct 25, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hope to see you next time.. Have a great week.

October 23, 2021

I always buy buy and service my car here.. Alejandro is always very respectful, and he gives me updates when my car should be ready. More

by STACEYGAYLE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
Oct 25, 2021 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation! We'll see you next time.

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