Carlos, Gabino & Jose are very professional, the service
and attention are excellent. That’s why I always go to Vera, this is my 4th car already with them. Very happy! Thank you guys!
and attention are excellent. That’s why I always go to Vera, this is my 4th car already with them. Very happy! Thank you guys!
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by CLAUDIACABRERA
Verified Customer
Verified Customer
May 10, 2024 -
Vera Cadillac responded
Claudia, It's great to hear that Carlos, Gabino, and Jose were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac!
Experience The Vera Difference
Jorge Morales
General Sales Manager
Vera Cadillac is an EXCELLENT DEALERSHIP!
When a former sales associate did not make the change to my exterior color before production of my Cadillac Escalade, Jose Diaz and other sales assoc
When a former sales associate did not make the change to my exterior color before production of my Cadillac Escalade, Jose Diaz and other sales associates went above and beyond to correct the problem. I received my NEW 2024 CADILLAC PREMIUM PLATINUM ESCALADE a few weeks ago and I am very pleased! You learn a lot about a person when they have to deal with a difficult situation! Jose Diaz and the VERA FAMILY KNOW HOW TO DO BUSINESS AND RESOLVE DIFFICULTIES 🥰🥰👏🏾👏🏾!
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by fredericktyronedixon
Verified Customer
Verified Customer
May 04, 2024 -
Vera Cadillac responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your 2024 Cadillac Premium Platinum Escalade! We will share your comments with our team, and we look forward to working with you again.
Experience The Vera Difference
Jorge Morales
General Sales Manager
A los clientes que vayan a Vera Cadilac ,les comunico
,que mi coche desde que lo arrendé a sido un pasiente de cancer terminal ,suena feo pero real ,mentiras tras mentiras ,cambios de piezas con defectos
,que mi coche desde que lo arrendé a sido un pasiente de cancer terminal ,suena feo pero real ,mentiras tras mentiras ,cambios de piezas con defectos y hasta pensar que nunca la cambiaron ,ni se dejen engañar ,la primera mentira fue haberle creído que mi contrato era por 3,años y por no leer escuchen bien cada letrica insignificante ,el vendedor mintió y yo firme ,desde el gerente ,vendedor ,departamento de piezas en fin todo ha sido pura mentira desde noviembre espero una pieza y aún no ha llegado ,y más no dan la cara en fin este dealer tiene mucho de que hablar ,pero no lo recomiendo
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by Liberth819
Apr 23, 2024 -
Vera Cadillac responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Leo Pena
Service Manager
Very professional.
Excellent services, I definitely recommend Vera Cadillac 100 %. Very satisfied with everything. I have a Cadilla 2024
Excellent services, I definitely recommend Vera Cadillac 100 %. Very satisfied with everything. I have a Cadilla 2024
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by FLORMCABEZAS
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Vera Cadillac responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Yvette, Chris, and Jose met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come!
Experience The Vera Difference
Gustavo Rodriguez
Service Director
We bought an EV and part of the deal included 2 yrs of
free charging with EVgo. They said they set it up, but it took 3 weeks and about 8-10 phone calls with them and Cadillac concierge to get them to sub
free charging with EVgo. They said they set it up, but it took 3 weeks and about 8-10 phone calls with them and Cadillac concierge to get them to submit the simple form for the promotion code. Nightmare. Also, I knew more about the vehicles features with 10 min of research than anyone at the dealership. Nice sales guy, but far from good experience
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by shamus.hillier
Verified Customer
Verified Customer
Mar 22, 2024 -
Vera Cadillac responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Jorge Morales
General Sales Manager
Great people and we buy there with confidence
Professional, diligent, and honest guy Great coffe
Professional, diligent, and honest guy Great coffe
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by Cfo0
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Diaz
Feb 19, 2024 -
Vera Cadillac responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Experience The Vera Difference
Jorge Morales
General Sales Manager
Accommodating, friendly, went out of their way to make
sure picking up vehicle went smoothly.
sure picking up vehicle went smoothly.
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by ERAMOSMD
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Diaz
Feb 05, 2024 -
Vera Cadillac responded
Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Vera Cadillac are glad to have you as a customer.
Experience The Vera Difference
Jorge Morales
General Sales Manager
Feb 07, 2024 -
Vera Cadillac responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Had a great experience with Eddie.
He went above and beyond for me and my husband. Definitely will recommend him to others.
He went above and beyond for me and my husband. Definitely will recommend him to others.
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by Nicole Lyons
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2024 -
Vera Cadillac responded
Thank you so much for your kind words, Nicole, and for taking the time to leave us this wonderful feedback!
Experience The Vera Difference
Gustavo Rodriguez
Service Director
Jan 22, 2024 -
Vera Cadillac responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!
As always great service provided.
My service consultant Conrad Hernandez took care of everything my car needed. Good job. Thank you all.
My service consultant Conrad Hernandez took care of everything my car needed. Good job. Thank you all.
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by FRANTZY0721
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2023 -
Vera Cadillac responded
Thank you for the kind words for Conrad and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Experience The Vera Difference
Gustavo Rodriguez
Service Director
Thank you very much for all your excellent support
service and CARLOS CABALLERO the Best ADVISOR AND SALESMAN in VERA CADILLAC, CARLITOS IS LIKE A BROTHER FOR ME : is my support and helper in but the
service and CARLOS CABALLERO the Best ADVISOR AND SALESMAN in VERA CADILLAC, CARLITOS IS LIKE A BROTHER FOR ME : is my support and helper in but the BEST MONEY MACHINE IN LIMOUSINE PERMITTED SERVICE: the new 2023 Premium Luxury Cadillac Escalade ESV DIESEL DURAMAX DIESEL ENGINE 3.0
Thanks Carlos Caballero and in Service Area I am very Happy with the exceptional Support and Help with my Service of :: Geovanny Suarez
Definitely VERA CADILLAC HAVE A EXCELLENT TEAM-WORK that is exceptional people
Congratulations VERA CADILLAC TeamWork : keep going in that excellent service please 🙏🏼
The best Cadillac service is in VERA CADILLAC
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by Rafael Badía
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Carlos Caballero
, Giovanny Suarez - Service Department the best!!!!
Dec 01, 2023 -
Vera Cadillac responded
Thank you so much for your kind words, Rafael, and for taking the time to leave us this wonderful feedback. It's great to hear that our team delivered such an excellent experience!
Experience The Vera Difference
Gustavo Rodriguez
Service Director