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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews
Call Service Center (844) 517-0823

2,813 Reviews of Vera Cadillac - Service Center

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October 07, 2021

Alejandro Medina did an excellent and professional job. He listened to all our concerns and explained everything to us. More

by luisaluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina
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Oct 08, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Alejandro. Have a good weekend and we'll see you next time.

October 06, 2021

VERA Cadillac, GMC is Always professional, Efficient, and reliable. What more do you want from a service provider? More

by MEQUI12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
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Oct 07, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we'll see you next time.

October 06, 2021

I had a great experience again. Eric took great care of me and was very thorough in explaining what was wrong with the car and helping it get resolved the best and quickest way possible. More

by Isaacvictorero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in Service department
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Oct 07, 2021 -

Vera Cadillac responded

Thank you for continuing to give us your business and for sharing your experience with the Vera Difference. We love hearing from happy customers. Have a great weekend.

October 06, 2021

Excellent customer service, very friendly, knowledgeable and courteous. Thank you, highly recommend. Will definitely be back! More

by Anaaaliyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Russell
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Oct 06, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Take care and we'll see you next time.

Oct 07, 2021 -

Vera Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 06, 2021

Service appointment was great. Had a great experience thanks to Alex Padon. He made sure to communicate with me and resolve my issue. Thank Alex!!!! More

by hugo3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Padon
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Oct 07, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Alex. Have a great weekend!

October 05, 2021

Great customer service, I was driven home and picked up, once the vehicle was ready. That is the way to do it. Auto advisor Chris. Thanks More

by Posty1759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris from service
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Oct 06, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Take care and we'll see you next time.

Oct 07, 2021 -

Vera Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 04, 2021

Almost 5 hours waiting, take too much time. They wash the car not too good. The sale guy never answered my call after sell my Cady. More

by matveim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Sosa, Andy Russell
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Oct 05, 2021 -

Vera Cadillac responded

Thank you for reaching out about your recent visit. We appreciate your feedback and would like the opportunity to learn more about your experience. Please don’t hesitate to call our Service and Body Shop Director, Gustavo Rodriguez at (954) 517-7841. He’s looking forward to speaking with you.

October 02, 2021

Excellence service. Associates go on and beyond customer care. I am truly happy with my choice of my Cadillac. More

by Belkis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio
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Oct 04, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

October 01, 2021

The dealership was Respectful, Courteous,and helpful they took time to listen to me and asked me if I had a question. They ask did I need anything. They made me feel comfortable and at home. More

by SANDRA.HAMILTON49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Oct 02, 2021 -

Vera Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 01, 2021

Great service a professionalism. I was informed of everything the whole way from start to finish. More

by Darioyepes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chistopher
Report | Print
Oct 02, 2021 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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