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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,782 Reviews
Call Service Center (844) 517-0823

2,782 Reviews of Vera Cadillac - Service Center

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July 05, 2021

They treat you like family caring courteous and they try They treat you like family caring courteous and they try to work out the best deal for you when you’re buying a car or leasing a car and the service More

by MISSYKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lauzurique, Andy Russell
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Jul 06, 2021 -

Vera Cadillac responded

We're so glad you were taken care of at Vera, and we really appreciate the review and your recommendation. Have a great week!

Jul 06, 2021 -

Vera Cadillac responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 05, 2021

Conrad is exceptional above and beyond service as always. Communicates any concerns or additional items that need to be serviced. I feel like he always keeps me in the loop with details of my car. More

by Natalie R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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Jul 06, 2021 -

Vera Cadillac responded

Thank you Natalie for the great review and recommendation. We love hearing from our satisfied customers, have a great week and take care.

Jul 06, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Conrad here at Vera Cadillac Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

July 05, 2021

This was my first service since purchasing our Cadillac Escalade. I was greeted by Michael and my experience has been excellent from start to finish. More

by fj.acevedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 06, 2021 -

Vera Cadillac responded

Thank you for the great review and recommendation. We're glad you were satisfied with the Vera difference!

Jul 06, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Vera Cadillac Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 05, 2021

Great customer service!! We are very pleased with the service provided by this dealer and the employees. More

by lekiam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina
Report | Print
Jul 06, 2021 -

Vera Cadillac responded

Great to hear you have been satisfied with the Vera difference! Thanks again for the review and your recommendation.

Jul 06, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

July 02, 2021

I want to personally Thank Anwar my service representative for the fast professional service I received on June 28 2021. I will definitely recommend Vera Cadillac to all of my friends. More

by instructorjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anwar
Report | Print
Jul 06, 2021 -

Vera Cadillac responded

Thank you so much for the 5-star review and your recommendation. Glad you had a good experience with the Vera difference, have a great rest of your week.

Jul 06, 2021 -

Vera Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 01, 2021

Everything and everybody was great. Service was fast and Mikell keep me updated More

by scott680
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Jul 01, 2021 -

Vera Cadillac responded

Thank you for the review and the recommendation. We're glad you were satisfied with the Vera difference, take care.

June 30, 2021

Efficient, reliable, reasonable pricing. And I appreciate the shuttle ride to and from my house and the dealership. Very classy More

by SMASONLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Vasquez
Report | Print
Jul 01, 2021 -

Vera Cadillac responded

Thank you for taking the time to share your experience with Vera, and give us your recommendation. We appreciate the 5-star review.

June 29, 2021

Conrad is a great service guy he is on top of the job, keeping the customer update on the work of your vehicle is been serve More

by francisbelliard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad, Jason Back
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Jun 29, 2021 -

Vera Cadillac responded

Thank you for the great review, and your recommendation. We're glad you have been taken care of, have a great rest of your week.

Jun 29, 2021 -

francisbelliard responded

Thanks

June 29, 2021

I used the pickup service and everything it was great. More

by LJITEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex P
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Jul 01, 2021 -

Vera Cadillac responded

Thank you for the 5-star review, take care.

June 28, 2021

I am very disappointed with the service I received in my last visit to Vera The price increased to double in les than 3 months and the person who took care of my car never given the final price with taxes More

by AMPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Montoya
Report | Print
Jun 28, 2021 -

Vera Cadillac responded

Thank you for reaching out. We appreciate your feedback and are disappointed that your experience was not up to our level of customer service and would like to know more about your experience. Please don’t hesitate to call our Service and Body Shop Director, Gustavo Rodriguez at (954) 517-7841. He’s looking forward to speaking with you.

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