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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,775 Reviews

2,775 Reviews of Vera Cadillac - Service Center

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June 09, 2021

I’ve been to your service center several times over the years and each time I’ve had a problem. I equate it to a ham sandwich. You make the sandwich but you always leave something off More

by BUMBLEYELL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni
Jun 14, 2021 -

Vera Cadillac responded

Thank you for your continued business and for your candid feedback. We appreciate all feedback and would like to know more about your experience with our service department. Please don’t hesitate to call our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

June 09, 2021

Mikell our service advisor is courteous and professional, attended to all our needs. Will definitely recommend to our friends and colleagues, a asset to Vera Cadillac More

by mlcanri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Vera Cadillac responded

Thank you so much for the great review and recommendation. Thank you for taking the time to do so and we will see you next time!

Jun 11, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mikell here at Vera Cadillac Buick GMC! Thanks again for the recommendation, and have an amazing day!

June 08, 2021

Excellent they always take care of Karen is the best service consultant very friendly I would recommend her to everybody customer service one hundred thanks More

by renatorodriguez23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen englert
Jun 09, 2021 -

Vera Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 08, 2021

Great service. just running a little late to pickup the car. The windshield wipers were not replaced in the 15.000 miles service! Thank you. More

by elizabethmoises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Montoya
Jun 12, 2021 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2021

As a Cadillac owner you are entitled to high expectations. Vera fulfilled that promise! We are happy with job done and the treatment we received. More

by mi930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco of the Body Shop is also 5 star
Jun 09, 2021 -

Vera Cadillac responded

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

June 08, 2021

Alejandro Medina was exceptional.. excellent customer service, always willing to help. He called me Daily to let mw know they were working on my car.. great customer service More

by DIPISA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina
Jun 09, 2021 -

Vera Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

June 08, 2021

Great team. Thanks for fixing my car. I love the valet service. Much better than other dealers in the area. I will come back again! More

by CHRIS.RABIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris In Service
Jun 09, 2021 -

Vera Cadillac responded

Hi, we appreciate your positive feedback about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

June 08, 2021

Service was great as always and as promised same day But I am still waiting on a quote for extend warranty I am interested in More

by apacheam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Jun 12, 2021 -

Vera Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2021

Really wonderful dealership overall. Established employees along with new employees always greet with a smile, open a door, offer a cup of coffee and meet you with a big smile. Thanks All! More

by MOMSDOULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell and Karen E.
Jun 08, 2021 -

Vera Cadillac responded

Thank you so much for the review and the recommendation! We're glad you had a positive experience with the Vera difference. Thanks for your continued business and take care.

Jun 08, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2021

The service was exceptional. My car returned to me at my job very cleaned. Big thanks to Giovanni take care of my car in a timely manner. More

by FRANTZY0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio
Jun 07, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Giovanni here at Vera Cadillac Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

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