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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,809 Reviews

2,809 Reviews of Vera Cadillac - Service Center

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June 29, 2024

Perfect visit didn’t have to wait too long and got everything taken care of through my service advisor. More

by Cwhitlock78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Jun 30, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 28, 2024

Excellent service and professional staff. Michael processed my vehicle for service and provided me with a loaner through Pine Rental. Michael communicated with me throughout the process. Th More

by keithbm028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and David
Jun 30, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Keith, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 26, 2024

Excellent everything I am happy. Sorry I can’t speak English thank you very much. More

by Maritzabarros
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jun 26, 2024 -

Vera Cadillac responded

Thank you, Maritza, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 22, 2024

Great service! Fantastic team. They treated me really good and worked with me to get the deal done. More

by zrkobrin
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Pizzaro, Kaij Wilder
Jun 24, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 22, 2024

Everyone is very attentive. It was great experience purchasing this vehicle from Vera. I will definitely be a returning customer. More

by troysims1148
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Vera Cadillac responded

Thank you so much, Troy, for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

June 20, 2024

MY BATTERY WAS COMPLETELY GONE? COULD NOT CUT MY VEHICLE OFF ON MY 2018,XT5. IT WAS ON A SATURDAY SERVICE ADVISOR MR. EDWIN AND SERVICE MANAGER MR. LEONARDOP GREETINGS MR. BULLARD W More

by kimbullard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR MR. EDWIN, AND SERVICE MANAGER, MR. LEONARDOP OUTSTANDING PERFORMANCE.
Jun 21, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department, Kim! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

June 18, 2024

Excellent professional technical service and top notch customer service. Supported by great valet and good communication. More

by sandybruinsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Jun 19, 2024 -

Vera Cadillac responded

Sandy, Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 18, 2024

I recently had my car serviced at Vera Cadillac and was thoroughly impressed with the experience. Conrad, my advisor, was exceptionally helpful and ensured that my car was fixed in a timely manner. The VIP More

by softdes85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Jun 18, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Conrad met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 17, 2024

The service was on time and delivered everything that was promised and the service advisor Edwin was fantastic he informed me of all the discounts that didn't even know about that's the best part of the serv More

by Caneb6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only really worked with Edwin but plan to buy the 2025 Escalade.
Jun 18, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Edwin here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

June 17, 2024

Excellent customer service number one. Fast car back I’m very polite. Great service. Done More

by JOEYDITTMAR06
Recommend Dealer
Yes
Employees Worked With
How am I gonna rate somebody? I don’t know.
Jun 17, 2024 -

Vera Cadillac responded

Thank you, Joey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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