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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,768 Reviews
Call Service Center (844) 517-0823

2,768 Reviews of Vera Cadillac - Service Center

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February 12, 2024

Mike Crato did an excellent job keeping me informed about the repairs. He also made sure I had a rental vehicle. He stayed on top of the parts that were needed and made sure everything was right before relea More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Crato
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Feb 12, 2024 -

Vera Cadillac responded

Jeff, Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 11, 2024

Very good experience Service was very quick Mikell was super nice and very helpful Lounge was very comfortable Overall excellent experience with Mikell and Vera Cadillac service More

by Pierrecgelin
Recommend Dealer
Yes
Employees Worked With
Mikell
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Feb 11, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mikell and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 11, 2024

Punctual valet, Alex made himself available right away, car returned quickly Very efficient and personal experience More

by vanisilber
Recommend Dealer
Yes
Employees Worked With
5
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Feb 11, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

I would like to thank Vera and Mikell the service attendant for a superior job in getting me in and out in such a timely manner. As always Vera you are a 10 for all my needs. More

by starkent12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Feb 11, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vera and Mikell met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

excelente Everything was fine very very very good enough The service at the dealership at Derrick Iraq. It's excellent. That's why I always take my car there eric the attendant is wonderful More

by jorgemachadomendez
Recommend Dealer
Yes
Employees Worked With
Erick
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Feb 10, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erick met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

Courteous and attentive reps Clean showroom and nice snacks Good service and knowledgeable service reps More

by aliciadadan
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Feb 10, 2024 -

Vera Cadillac responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

Knowledgeable, professional, knows to ask the proper questions, explains everything very well. Exceptional experience Happy More

by rbq520
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

Courteous, professional, accommodating. Contacted me to arrange as much paperwork ahead of time prior to my arrival, making pickup of the vehicle much easier More

by ERAMOSMD
Recommend Dealer
Yes
Employees Worked With
Jose And Daniel
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

It was the best car buying experience of my life and it's not my first car. The dealership is beautiful and the people are all very knowledgeable and helpful! More

by gmelendez67
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

Great Very organized and help full Very detailed ob their job and great customer service More

by rick71982
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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