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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,773 Reviews
Call Service Center (844) 517-0823

2,773 Reviews of Vera Cadillac - Service Center

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January 30, 2024

You are treated like family They go above and beyond to make sure you are well taken care of. Excellent More

by evelynf54
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Jan 30, 2024 -

Vera Cadillac responded

Thank you, Evelyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 30, 2024

Awesome, Alex was thorough and upfront and turned the car around in 1 day love working with that guy More

by dlanerg
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 31, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 29, 2024

Service rep Gio is awesome. But over priced and not very customer friendly. Nickle amd dime you. And make u wait. More

by canestar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payment center was horrible.
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Jan 30, 2024 -

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Leo Pena Service Manager

January 29, 2024

Everything was great. Jean, a pleasure to work with Eric my service man's a pleasure to work with. I was very happy with everything. More

by JOE@SPECTRUMLIFECARE.COM
Recommend Dealer
Yes
Employees Worked With
Jean
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Jan 29, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with Jean and Eric! We're glad to hear they delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

January 28, 2024

Good communication offered options Followed up Resolved the issues, contacted both warranty company. Offered an option to have vehicle delivered More

by Odyssabillings
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Report | Print
Jan 29, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

January 28, 2024

Quick and efficient. Got recommended a service that would increase my driving experience and the longevity of the vehicle. Was no issue moving forward with it More

by Terrellcowvins96
Recommend Dealer
Yes
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Jan 29, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 28, 2024

Professional and knowledgeable. Service exceeded my expectations. Timely, courteous, and payed attention to all details. More

by LANDYamparo
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
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Jan 29, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2024

Very good experience. Only negative was I felt price for oil change and tire rotation could have been lower. More

by wallbryce
Recommend Dealer
Yes
Employees Worked With
Mikell
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Jan 28, 2024 -

Vera Cadillac responded

Thank you, Bryce! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2024

This dealership is very courteous and I really feek like they are professional and strive towards a great customer service experience More

by bertibulous4
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jan 28, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2024

great service from vera motors body shop. my buick encore was returned to me in just 2 days!!. vera provided me courtesy transportation both ways. That’s another plus. Want to mention also t More

by martin almeyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Abreu
Report | Print
Jan 28, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Martin, and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

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