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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,888 Reviews

2,888 Reviews of Vera Cadillac - Service Center

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January 14, 2024

Easy to work with and accommodating. David had great communication and kept me updated through the whole process. More

by stephanie.hess954
Recommend Dealer
Yes
Employees Worked With
David
Jan 14, 2024 -

Vera Cadillac responded

Stephanie, we are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2024

They are very professional and have a lot of knowledge, also have great communication with you. And you are treated like family More

by PENA3627
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 14, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2024

Quick to answer questions, prompt vehicle assessment and timeline. I didn't feel as though I was chasing someone to get an update on the status of my vehicle. More

by frybreadinspector
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Jan 14, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2024

Very Welcoming. Someone is always there to greet me and make sure my service advisor knows I am there. Michael makes sure all coupons are applied . He arranges a Lyf More

by geoff.monsalvatge
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Jan 14, 2024 -

Vera Cadillac responded

Thank you, Geoff, for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2024

Just the Service Department , It's excellent Exceptional worthy of top praises, worth owning a Cadillac More

by UNFINBUSINEZZ
Recommend Dealer
Yes
Employees Worked With
Geo Rubio
Jan 14, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

Excellent service from all departments, will recommend Vera to family and friends... I give Vera five stars ? More

by myolee67
Recommend Dealer
Yes
Employees Worked With
Dr
Jan 14, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

Wasn't honest in the beginning and when they was correcting the issue the communication was poor. More

by flapipeline
Recommend Dealer
No
Employees Worked With
Gustavo Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rodriguez
Jan 14, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your experience didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

January 13, 2024

Professional, above average and Accodating I have been with Vera Cadillac for almost four years. The service has been superb. Each member at Vera has been professional, caring and committed to my care. Th More

by tonya.jenkins
Recommend Dealer
Yes
Employees Worked With
Antwan
Jan 14, 2024 -

Vera Cadillac responded

Thanks, Tonya, for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

Excellent service! Professional service great staff able to accommodate my service satisfied with the experience More

by GABS0918
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jan 14, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

Professional, efficient, prompt I like to work with him. He's very professional, efficient and prompt to responding. More

by highly.favored08as49
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jan 14, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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