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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,774 Reviews
Call Service Center (844) 517-0823

2,774 Reviews of Vera Cadillac - Service Center

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September 08, 2023

Excelente Atencion y muy conforme con el servicio muy puntuales con su información y conocen del tema More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey
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Sep 08, 2023 -

Vera Cadillac responded

Gabriel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Sep 11, 2023 -

Vera Cadillac responded

Gabriel, ¡estamos muy contentos de poder brindarte una experiencia positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

September 08, 2023

I absolutely love and appreciate the quality customer service I receive at vera when it comes to the longevity of caring for my Escalade. Alex Perdomo is one of the best Service Advisors in the Cadill More

by schmekalyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Perdomo and Leonardo
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Sep 10, 2023 -

Vera Cadillac responded

Thank you, Schemka, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and Leo, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 08, 2023

The personal in the service department are very helpful. I was helped by Nestor Suarez who truly showed what good customer service is all about. More

by Lamarmitchell811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Report | Print
Sep 10, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nestor met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 04, 2023

Very friendly courteous and welcoming. Quick greeting and response. Clean atmosphere and 5 star waiting room and super coffeehouse. More

by HAMILTONANDREA70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Sep 05, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Sep 07, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2023

Excelente servicio. La atención de Giovanny insuperable por su amabilidad y diligencia. Estoy satisfecho con el servicio recibido. More

by juanjcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny
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Sep 03, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Geovanny and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 03, 2023

My sales advisor Luis Valdes super helpful and able to make the process easy and pleasant. Andy in finances knowledgeable and store nice,Andre explained functions of the car in ab easy and patient way, More

by bgraibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Sep 03, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis and our team met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 02, 2023

Very satisfied great service in a timely manner had several repairs done all to my expectations More

by emailtony61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Chris was great
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Sep 03, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

September 01, 2023

Awesome service start to finish. They picked up my car and dropped it off on time for me to start my roadtrip More

by ydo815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 03, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 31, 2023

Michael was able to resolve our issue within the same day. He was very responsive. More

by moe0939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Vera Cadillac responded

Thank you for the kind words for Michael and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 31, 2023

The service was good, and would have been better if I had a Cadillac as a loaner. More

by SAVINGFAMILIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanne
Report | Print
Aug 31, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

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