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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,887 Reviews
Call Service Center (844) 517-0823

2,887 Reviews of Vera Cadillac - Service Center

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November 21, 2023

He worked with my schedule and took ownership of my issues and resolved all of my problems More

by CARLWC50
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 21, 2023 -

Vera Cadillac responded

Carl, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 21, 2023

I was pleased with the attention to the customer and the professionalism that was exhibited by my Service Advisor More

by ALTONBARBSEARS
Recommend Dealer
Yes
Employees Worked With
Do
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Nov 22, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

November 21, 2023

I love Vera I been with them for numerous years Vera is the best Cadillac dealership there is More

by Joyleonard45
Recommend Dealer
Yes
Employees Worked With
Geovanny
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Nov 22, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 21, 2023

Always excellent, professional , personal with his clients , informative and timely . Impeccable in customer service More

by vera
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 21, 2023 -

Vera Cadillac responded

Vera, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 21, 2023

Great service, great staff, they make you feel like family. Have a nice day, thank you. More

by Tristan1
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 21, 2023 -

Vera Cadillac responded

Tristan, Thank you for taking the time to share your feedback with us. Giovanni and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

It was the smoothest car purchase I have ever experienced The service and attention was great. More

by aramislaw
Recommend Dealer
Yes
Employees Worked With
Jose Otero
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Nov 20, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

Nov 21, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 20, 2023

They resolved a situation that Cadillac road side could not, roadside is a JOKE I had a flat over night on the expressway and called Cadillac roadside after 2 hrs they couldn't resolve. I called my own tow More

by artisticornamental
Recommend Dealer
Yes
Employees Worked With
Gus and Conrad
Report | Print
Nov 20, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

Vera Cadillac is amazing! but my Rep. Conrad make the big difference there. Very professional and passionate with his work!! Highly reamended. I have many cars but like this More

by ACABRERA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad (Serv depart)
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Nov 20, 2023 -

Vera Cadillac responded

It's great to hear that Conrad was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

Great experience. Management And Service Team did a excellent job. I would recommend to family and friends. Thanks again!! More

by EROM910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Geossvany
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Nov 20, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

I had my 2017 CADI XT5 diagnosed and repaired - thermostat got replaced along with the tire pressure gauges. It took Service Center almost 5 (!) days to get the car diagnosed. Almost a week (!) to More

by sergueiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Nov 20, 2023 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Experience The Vera Difference Gustavo Rodriguez Service Director

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