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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,774 Reviews
Call Service Center (844) 517-0823

2,774 Reviews of Vera Cadillac - Service Center

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August 17, 2023

Thank you Vera Cadillac! We love our new cars! This has been by far the best experience we have ever had in purchasing a car. From their sales personnel to their finance team More

by vanessa.lorell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Vera Cadillac responded

Vanessa, Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Carlo and our team were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 17, 2023

Extremely dissatisfied of time it took my vehicle to be repaired, requested documents for rental More

by Sunshine_mary12
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Vera Cadillac responded

Mary, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gustavo Rodriguez Service Director

August 16, 2023

Very professional, very good service very competent. Would recommend to anyone who need work on their car. Also very personal. More

by SHARON_WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mr. Edwin montoya.
Report | Print
Aug 17, 2023 -

Vera Cadillac responded

Sharon, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2023

Informative -professional -friendly Excellent service great day at Vera With Nick Compan Service advisor -5 star Thank you More

by Prudee777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Nick Compan
Report | Print
Aug 17, 2023 -

Vera Cadillac responded

Prudee, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick and our team met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2023

Easy scheduling, great communication, and convenient concierge pick up/drop off including loaner if needed. More

by SAM O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in service
Report | Print
Aug 17, 2023 -

Vera Cadillac responded

Sam, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 15, 2023

Profesional people working at this dealer, very mechanics and nice attendance, good persons works there More

by DAISY007DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees
Report | Print
Aug 15, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 14, 2023

The service was excellent and the service writer was very attentive. I was completely satisfied. More

by reeclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
Report | Print
Aug 15, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 13, 2023

The great customer service at Vera Cadillac sets the bar for the others. Thank you to Orlando, Chris and Carlito! More

by ergella
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
Report | Print
Aug 14, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 16, 2023 -

Vera Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2023

I love the service department and my service writer, Gio Rubio. The day after I brought my car in, I fell and broke my pelvis. They made arrangement to put an additional driver on the rental so I could be More

by VALS954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
Report | Print
Aug 14, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 16, 2023 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 12, 2023

Everyone that helped me from service to concierge services they were all very accommodating. Thank you More

by JETSETLIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Conrad
Report | Print
Aug 14, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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